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Housekeeping/Room Attendant

$250 hiring bonus at 90-days!

Posted September 23, 2021

Fairfield Inn & Suites Columbus Airport
Columbus, OH
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Want an easy way to earn an extra $50 each pay? This summer we're rewarding Perfect Attendance!

About This Job

The benefits…
  • Hotel discount at locations worldwide!
  • Paid time off and holiday pay incentives!
  • Professional development and promotion opportunities!
  • Flexible schedules for full-time and part-time work!
  • 401(k) available for all associates!
  • Full benefit options available for full-time associates!

Purpose

Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

  • Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
  • Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
  • Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
  • Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • Take on additional tasks as necessary or assigned by hotel leadership.

Success Factors...

  • Effective verbal and written communication skills
  • Must be able to speak, read, and write in primary language(s) used in the workplace
  • 8+ hours per day; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
  • Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.

compensation: 15.00

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About this Employer

Fairfield Inn & Suites Columbus Airport

4300 International Gateway
Columbus, OH 43219

(614) 237-2100

121 Room Hotel

www.marriott.com

Managed By

Our Hotel

Travel with confidence when you book your stay at the Fairfield Inn & Suites Columbus Airport. Being the closest hotel to John Glenn Columbus International Airport, the busy traveler can enjoy complimentary shuttle service to and from CMH or take advantage of our Park n' Fly package. We are located just a short drive from Downtown Columbus, Greater Columbus Convention Center, and over 200 stores and restaurants at Easton Town Center. Experience unique shopping, dining, and entertainment in the Arena District or the Short North. Feel at home with Fairfield, offering you key amenities like a complimentary, hot breakfast every morning and free WiFi hotel-wide. Enjoy on-site fitness facilities and an indoor swimming pool to keep up your workout routine on the run. Whether you're getting down to business in our business center, sharing a drink at the bar, or unwinding on our beautiful, outdoor patio, your comfort and convenience are our priority.