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Front Office Agent

Posted August 26, 2021

Hyatt Regency Columbus
Columbus, OH
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About This Job


At Hyatt, we believe in being authentic. Showing kindness, care, and thoughtfulness allows us to connect in just the right way. This is our passion, our purpose. We care for people so that they can be their best.


Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.   Other duties may include processing forms of payment, responding to guest inquires and upselling hotel rooms.  You'll be the face of Hyatt as a Front Office Host.  If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!


Located near the trendy Short North Arts and Arena District, our downtown Columbus Hotel is the ideal home base for travelers from all over the world to connect. Fresh and modern, Hyatt Regency Columbus offers 633 rooms and spacious suites. Sleek and stylish, our spotless hotel rooms feature upgraded amenities like swiveling flat-screen TVs, luxurious bedding and chic, contemporary décor. With over 70,000 square feet of meeting space and direct connection to the Greater Columbus Convention Center, our downtown hotel is a one stop experience for any occasion—from corporate meetings to weddings to family events.


Reasons to join the Hyatt Family!

•Free & Discounted Room Nights at Hyatt Hotels

•Complimentary Bus Pass for COTA

•Paid Holidays, Vacation & Sick Days

•Affordable Medical, Dental & Vision Insurance

•Life Insurance & Paid Short Term Disability

•$1,000 Yearly Education Assistance

•Paid New Child Leave

•Complimentary Meals & Uniforms

•Family Events & Recognition Celebrations

•Career Growth & More!





•A true desire to satisfy the needs of others in a fast paced environment

•Must be able to work AM and PM Shift, Weekends and Holiday

•Refined verbal and written communication skills

•Ability to stand for long periods of time

•Soft selling skills

•Strong customer service orientation

•Strong guest/customer recovery skills


Use your past hotel job experience to make a difference at Hyatt.  For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
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About this Employer

Hyatt Regency Columbus

350 North High Street
Columbus, OH 43215

(614) 463-1234

631 Room Hotel

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Columbus, Ohio Hotel - Hyatt Regency Columbus
Choose Hyatt Regency Columbus as the home base for your adventures and discover the exciting capital of Ohio in style. Our downtown Columbus hotel is in the heart of the city, connected to the Greater Columbus Convention Center and within easy walking distance to the Arena District and Huntington Park - an ideal location for business and leisure travelers alike.

Fresh and modern, Hyatt Regency Columbus offers 633 luxurious rooms and spacious suites that feel like new. Sleek and stylish, our spotless Columbus hotel rooms feature upgraded amenities like swiveling flat-screen TVs, luxurious bedding and chic, contemporary decor. Dine at Market Stand Café or enjoy a refreshing beverage at Big Bar on 2. Utilize our newly renovated StayFit™ fitness center or practice yoga in the comfort of your own room and stay healthy while on vacation or a business trip. With over 70,000 square feet of meeting space, our downtown hotel is ideal for business travelers who are looking for professional services, an elegant environment and very convenient location. Our cheerful, efficient staff is there to help when you need it, and from your easy check-in to smooth check-out, you’ll feel like a VIP at Hyatt Regency Columbus.

You’ll find plenty of things to do in the area around our landmark downtown Columbus hotel, which is within walking distance of Columbus’ best attractions. Hyatt Regency is one of the closest Columbus hotels to the trendy Arena District, a lively neighborhood with numerous bars, restaurants and shops. You can also walk to Huntington Park and Nationwide Arena, home of the Columbus Blue Jackets NHL team. Visit the Ohio State University Campus, State of Ohio Capital Building and Columbus’ popular Short North Arts and Entertainment District.