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IT Assistant

Posted July 19, 2021

Hilton Diagonal Mar Barcelona
Barcelona, Catalonia, Spain
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About This Job

Description

An IT Assistant will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.



What will I be doing?

As an IT Assistant, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Assistant will perform the following tasks to the highest standards:


  • Continuously assimilating and implementing Hilton IT Standard to Hotel level

  • Managing the hotel computer network, including network devices, servers, user PCs and printers, POS Devices and other new network devices might be connected.

  • Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages

  • Record all issues that arise and advise the IT Manager of any issues that need further attention

  • Recommend system improvements to the Hotel Management through the IT Manager

  • Actively participate in any It Project for hotel and hotel guest (HSIA for example) related system

  • Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements

Requirements

What are we looking for?

IT Assistants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


  • Previous IT experience, preferably in the hotel, leisure, and/or service sector

  • Experience of all Microsoft systems

  • Experience of hotel applications, such as OnQ/Oracle Opera and Oracle Symphony, preferred Agilysys IngoGenesis

  • Excellent organizational and interpersonal skills

  • Current technical skills and knowledge of technology

  • Good level of spanish and english: understanding, speaking and writing. Spanish will be a plus.



What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 


EOE/AA/Disabled/Veterans

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About this Employer

Hilton Diagonal Mar Barcelona

Passeig del Taulat, 262-264
Barcelona, Catalonia 08019
Spain

34-93-5070707

433 Room Hotel

www3.hilton.com

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At A Glance

Only a 10-minute walk from the beach, the Hilton Diagonal Mar Barcelona offers stunning views of the sea and the rising sun. Enjoy a fun family beach holiday, have a cultural Barcelona City break or spend a romantic weekend in Catalonia’s capital. Located less than 25 minutes from the airport, our hotel is just a few stops from the city centre via Tram or metro. The hotel faces the largest shopping centre in Barcelona, Diagonal Mar.

  • 400 m. from the beach and marina
  • Seasonal outdoor pool at Purobeach Barcelona
  • Ballroom for up to 1,000 people, 15 meeting rooms & Purobeach terrace
  • Executive Lounge on the 15th floor with views of the city and sea
  • Located in Barcelona's business district 
  • Walking distance to the Barcelona Convention Center CCIB