Search 26,355 current hospitality jobs

Senior Catering Sales Manager

Posted September 24, 2021

The Times Square EDITION
New York, NY
Save this job

About This Job

Job Summary

Responsible for proactively soliciting group/catering business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Verifies that business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards of excellence. Creates opportunities to grow the account base through customer interactions.

Candidate Profile

Education And Experience
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years experience in the sales and marketing or related professional area.

OR

  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area.

Core Work Activities

Understanding Market Opportunities & Driving Revenue
  • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
  • Partners with group/catering colleagues to effectively manage business opportunities.
  • Responds to and manages larger and more complex incoming group/catering opportunities for the property.
  • Identifies, qualifies and solicits new group/catering business to achieve personal and property revenue goals.
  • Focuses efforts on group/catering accounts with significant potential sales revenue.
  • Develops effective group/catering sales plans and actions.
  • Works with partners to develop creative ideas and proposals for group/catering events.
  • Maximizes revenue by upselling packages and creative food and beverage.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities based on market conditions and individual property needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Handles complex business with significant revenue potential as well as significant customer expectations.

Building Successful Relationships

  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
  • Provides excellent customer service in order to grow share of the account.
  • Manages and develops relationships with key internal and external stakeholders.
  • Uses sales resources and administrative/support staff.

Additional Responsibilities

  • Utilizes intranet for resources and information.
  • Participates in site visits.
  • Develops and facilitate execution of contracts as required.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Save this job

About this Employer

The Times Square EDITION

701 7th Avenue
New York, NY 10036

(212) 398-7017

452 Room Hotel

www.marriott.com

Follow us:

Find a 5-star luxury hotel rising high above Times Square

Manhattan's newest luxury destination has arrived with The Times Square EDITION. Merging the timeless aesthetic of Ian Schrager and the bold buzz of New York City, The Times Square EDITION dazzles guests with curated amenities. An oasis above the bustle, The Times Square EDITION features guest rooms and suites with designer bedding, complimentary high-speed Wi-Fi and modern design details. Indulge in Times Square's first fine dining experience at 701West, helmed by Michelin-starred Chef John Fraser. Explore The Terrace and Outdoor Gardens, which offers sophisticated all-day dining and a wraparaound outdoor terrace overlooking Times Square. Revel in Paradise Club, a modern-day nightlife venue with weekly entertainment programming. Health enthusiasts are welcome here, too — we offer a state-of-the-art fitness center, personal training sessions and an open-air wellness deck. Discover it all at The Times Square EDITION.