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PM Bistro Server

Posted September 18, 2021

Courtyard by Marriott Athens Downtown
Athens, GA
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About This Job

Overview

The PM Bistro Server/Attendant will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according Hotel specifications, courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort customers to their tables.
  • Garnish and decorate dishes in preparation for serving.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Describe and recommend wines to customers.
  • Provide guests with information about local areas, including giving directions.

Qualifications

Education & Experience: 

  • High School Graduate or General Education Degree (GED): or Work Equivalent.
  • Must have good understanding of the English language and  previous guest/customer relations training. 
  • Previous food service experience preferred.
  • Certification of previous training in liquor, wine and food service preferred.
  • Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
  • Ability to input and access information in the property management system/computers/point of sales system.
  • Must be flexible to work weekday and weekend shifts.

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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About this Employer

Courtyard by Marriott Athens Downtown

166 North Finley Street
Athens, GA 30601

(706) 369-7000

105 Room Hotel

www.marriott.com

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Our Hotel

This Courtyard by Marriott Athens GA hotel is located in the heart of Downtown Athens just blocks from UGA. Nearby you will find the Classic Center, Georgia Museum of Art, State Botanical Gardens, UGA Performing Arts Center and the Tree That Owns Itself. Being one of the closest hotels in Athens Georgia to the University of Georgia campus, our location is ideal for UGA football fans and visitors to campus. This downtown Athens hotel is also surrounded by over 50 local eateries and a world famous music and nightlife scene. Business travelers to our hotel near UGA will enjoy the free high speed Internet access, WiFi, a 24-hour business center, large in-room workstation and access to meeting space at our Athens GA hotel. Start your morning off with reasonably priced breakfast options at The Bistro or a Starbuck's coffee. Maintain your health on the road by taking advantage of our 24-hour fitness center and unwind at the end of the day by enjoying the outdoor pool.