Posted July 22, 2021Sheraton Wild Horse Pass Resort & Spa
Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Sheraton Wild Horse Pass Resort & Spa is committed to providing outstanding service to all of our guests. You'll see that a warm and friendly attitude from all of our associates is a common characteristic throughout the resort. In addition to providing outstanding service, we strive to educate all guests on the unique culture of the Pima and Maricopa tribes through art, storytelling, dances, cuisine, and language.
Choose from a multitude of recreational opportunities. The toughest decision will be what to do next. The two 18-hole championship golf courses are surrounded by the spectacular mountains and desert and are managed by Troon Golf, offering challenging target golf playable by all skill levels.
Our Forbes Four Star Aji Spa features 17 treatment rooms including hydrotherapy, dual massages, a state-of-the-art fitness studio and a Watsu Pool. This world-class spa offers native treatments for the mind, body, and soul that have been used for hundreds of years on the sacred grounds of the Gila River Indian Community. Guests can be picked up along the banks of the river by stagecoaches and wagons and splash across the river to the Koli Equestrian Center for riding lessons and trail rides. Or enjoy one or all of the four outdoor pools and spectacular waterslide. Tennis courts, jogging trails and hiking trails are also available along the river, giving you yet another opportunity to enjoy the beautiful mountain views and stunning sunsets.
Experience the Old West with a visit to Rawhide Western Town & Steakhouse, an authentic replica of an 1880's frontier town located on the resort grounds. Stroll through Rawhide’s Main Street and enjoy attractions such as live cowboy stunt shows, six gun theater, stagecoach and train rides, petting zoo, mechanical bull rides, and more. In addition, browse through Rawhide’s many specialty shops with hard-to-find treasures such as nostalgic candy and homemade fudge at Sweet Sally’s, cowboy-chic western wear at the Silver Spur, and authentic western toys at Magirk’s Toy Store.
After a day of friends, family, or business, there is one more thing to savor: the welcome of our Sheraton, which is completely smoke-free.