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Reservations Coordinator

Posted July 21, 2021

Destination Residences Hawaii - Maui
Wailea, Maui, HI
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About This Job


Destination Residences Hawaii is a premier resort and vacation rental management company with prestigious resorts on Maui, Kauai and the Island of Hawaii defined by our incredible people who serve with genuine purpose, pride and sense of place.

In 2019, we joined the Hyatt family. Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in 65 countries across six continents. We believe our guests select our properties because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Reservations Coordinator is an individual whose responsibilities include maintaining the reservation systems, preparing reports and analysis, as well as providing support to the Sales, Marketing and Reservation Teams. Highly organized, detail oriented, analytically minded, good oral and written communication skills are of the utmost importance. If you are a team player and looking for advancement in sales, revenue and/or reservations, this position is a good start to a fulfilling career with Hyatt.



Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This Reservations Coordinator position will:

  • Assist the Director of Revenue Management and the Reservations Manager to optimize and manage room inventory to maximize availability and revenue potential
  • Take deposits, apply payments, reconcile payments, block/unblock units
  • Establish and maintain professional relationships with outside vendors, S&M representatives, owners and other company partners
  • The Reservations Coordinator will have daily contact with internal personnel which includes reservations, sales, marketing, and revenue


The preferred candidate will have basic hospitality industry knowledge. Must be able to work independently and confidently and have a passion for technology platforms (Hyatt Reserve, Spring-Miller, SMS, etc.) Must possess a true desire to satisfy the needs of others in a fast -paced environment.

The Reservations Coordinator needs at least 1 year of Hotel experience, familiarity with SMS, a plus. Be computer literate with a high-level command of Excel, Word and PowerPoint programs.


Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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About this Employer

Destination Residences Hawaii - Maui

34 Wailea Gateway Place
Wailea, Maui, HI 96753

(808) 891-6200

275 Unit Condominium

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Destination Residences Hawaii is a premier vacation rental property management company with prestigious resorts on Maui, Kauai and the Island of Hawaii.  Our picturesque Maui beachfront resorts enjoy the preferred locations of Wailea, Makena, Kaanapali and Lahaina. The Lodge at Kukui’ula on Kauai is the gateway to uniquely Hawaiian adventures. On the Island of Hawaii, our luxury oceanfront and fairway properties are within the world-famous Mauna Lani Resort and include access to the Mauna Lani Beach Club.

Our condo and vacation rental accommodations include the hotel services expected of a resort. Guests are welcomed at our Front Desk, and receive housekeeping, concierge and other resort services throughout their stay.  


Since 1987, Destination Residences Hawaii has been welcoming visitors from around the world to enjoy our Hawaii resorts.  In 2018 Destination Residences Hawaii merged with Classic Resorts, a condo management company based in Lahaina since 1985, adding Kaanapali Alii, Lahaina Shores, Puunoa Beach Estates and prime locations throughout Mauna Lani. And now with the partnership with Hyatt, Destination Residences Hawaii is posed to offer even more exceptional management services and guest experiences.  


Destination Residences Hawaii will continue to be recognized as the outstanding choice in the management of premium vacation homes, resort condominiums and hotels.  We are defined by our people who have genuine purpose, pride in our services. and a dedication to sharing a sense of place with our guests.


We foster excellence in performance and provide significant benefits for our owners, guests and associates as an `ohana’ with core Hawaiian values. We are dedicated to sharing Aloha, Hoʻokipa and authentic experiences of our island home.