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Ticketing Representative (Bellagio)

Posted July 21, 2021

Bellagio Las Vegas
Las Vegas, NV
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About This Job

Location:

Las Vegas, Nevada

Become one of the stars behind the show and become part of the world's most powerful entertainment brands.  Our Company has one exciting mission:  To Entertain The Human Race.

POSITION PURPOSE:

It is primary responsibility of the Ticketing Representative to perform a variety of duties including ticket sales to all properties, for internal shows, events, exhibits, and attractions. The Representative will provide exceptional guest service, exceed guest expectations, cash handling, and service recovery.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Sell tickets, upsell, cross sell and process ticket orders, will call for shows, events, exhibits, and attractions for all properties utilizing prompt and courteous service to all guests
  • Perform ticket verification prior to entry into exhibit and events
  • Provide educated answers to guest questions, and able to furnish detailed information regarding property facilities and services
  • Resolve guest complaints within the scope of authority
  • Utilize and balance a cash drawer and ticket sales with various tender types
  • Interpret and operate numerous computer and ticketing systems with accuracy
  • Answer multi-line telephones using proper etiquette
  • Other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
  • Effectively manage multiple tasks under pressure of deadlines in fast pace environment
  • Able to take initiative and exhibit flexibility
  • Effectively communicate in English, in both written and oral forms

MINIMUM REQUIREMENTS:

  • Work varied shifts, to include weekends and holidays

PREFERRED:

  • High school diploma or equivalent
  • Six (6) months experience with customer service and cash handling
  • Ticketing experience
  • Experience working in a similar resort setting
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About this Employer

Bellagio Las Vegas

3600 Las Vegas Blvd South
Las Vegas, NV 89109

Telephone (702) 693-7111
Reservations (888) 987-6667

3,933 Room Resort

www.bellagio.com

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Luxury on an unprecedented level

Bellagio is a AAA Five Diamond Award® - winning resort and casino that showcases "O™" by Cirque du Soleil®, a breathtaking performance with water, dance, and acrobatics. Across the threshold is our Conservatory & Botanical Gardens where magnificent floral displays showcase the seasons.

From the electrifying nightlife that Las Vegas is known for, award-winning dining at AAA Five Diamond Award® - winning restaurants such as Picasso or Le Cirque, world-class shopping for luxury brands such as Giorgio Armani, Gucci and Tiffany & Co., classic Mediterranean-inspired pools, or a relaxing afternoon at Spa and Salon Bellagio, perfection awaits all who visit here. Bellagio employees bring a positive attitude to everything they do, which creates a positive experience for everyone.