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Mutuel Clerk (OC)

Posted July 21, 2021

Park MGM
Las Vegas, NV
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About This Job

Location:

Las Vegas, Nevada

Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

POSITION SUMMARY

The primary responsibility of the Mutuel Clerk is to assist guests with placing wagers on horse racing and sporting events from around the globe. All duties are to be performed in accordance with departmental property policies, practices and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulations
  • Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
  • Stock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and clean
  • Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
  • Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
  • Explain wagering rules, including betting lines and odds, and procedures to guests
  • Create and enter player tracking cards
  • Ensure the protection of customer’s rewards and adherence to credit lines
  • Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
  • Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Able to work in and adapt to a dynamic and frequently changing environment
  • Working knowledge of sports
  • Proficient cash-handling and math skills
  • Basic computer and reservation software skills
  • Able to effectively communicate in English, in both written and verbal forms
  • Ability to work under pressure
  • Ability to multi-task and work well in a fast paced, team-oriented environment
  • Basic knowledge of reservation and computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

  • High school diploma or equivalent
  • Work varied shifts, to include weekends and holidays

PREFERRED:

  • Six (6) months of cash-handling experience
  • Experience in race and sportsbook
  • Experience in a similar resort environment
  • Bilingual, with English as primary or secondary language
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About this Employer

Park MGM

3770 S Las Vegas Blvd
Las Vegas, NV 89109

Telephone (702) 730-7777
Reservations (888) 529-4828

2,992 Room Resort

www.montecarlo.com

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Exceed your expectations, not your budget

AAA Four Diamond Award® winner, Monte Carlo is Las Vegas' ultimate value getaway in the heart of The Strip. Nowhere else can amazing amenities be found that will exceed every expectation and offer the very best in dining, gaming, entertainment, and accommodations at a hard-to-beat price. Indulgence and the ultimate in rejuvenation can be experienced at the full-service spa and fitness center. Master magician Lance Burton and his slight-of-hand tricks and grand illusions mesmerize audiences both young and old. From the completely remodeled Casino Floor-presenting a state-of-the-art High Limit Slots and Table Games Lounge-to Diablo's Mexican Cantina-the hottest joint on The Strip-there's a pleasant surprise behind every corner. The employees of Monte Carlo are noted for their attentiveness, which helps foster a sense of trust among employees and everyone they encounter.