Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Experience Arizona's newest destination sensation at W Scottsdale Hotel. Our AAA Four Diamond, Scottsdale hotel is located in the center of it all! Near Scottsdale Fashion Square Mall and walking distance to the Entertainment District, Luxury Shopping at the Waterfront and Old Town Scottsdale. When you stay with us, you'll be surrounded by Arizona championship golf, exhilarating art and sophisticated shopping.
Hot Spot, Cool Retreat
Sizzling hot and sparkling cool, W Scottsdale is infused with natural water elements flowing with meditative energy surrounded by exhilarating arts, sophisticated shopping, destination golf and a pulsating nightlife in our most livable city.
Hot to Trot
Desert the city and resort to idyllic R&R. Savor modern Asian creations at Sushi Roku or socialize at SHADE and sunset.beach, our cool open-air bars. Find Bliss®, SWEAT® it out, live it up in our Living Room or get WET® at our beach-themed pool.
A Magical Oasis
It’s no mirage—our 230 rooms are a perfect balance of luxury and comfort, with stunning views of the desert landscape, the signature W bed and fabulous entertainment. Live it up in one of our dynamic new suites on a private wing of the sixth floor.