First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Marriott Monterey hotel is located in the heart of historic downtown and just steps away from the Monterey Peninsula making it an ideal choice for business, recreation and meeting needs. Our full-service Monterey, California hotel features renovated, smoke-free guest rooms with the Marriott Revive bedding and bath collections for the ultimate in comfort. Business travelers will enjoy our hotel's Business Center and high-speed wireless internet access from many public areas including the lobby and San Carlos Ballroom Foyer, as well as over 50,000 square feet of meeting space! Unique amongst Monterey Bay hotels, we offer two on-site restaurants and exceptional catering services, as well as our heated outdoor pool, whirlpool, on-site day spa and a fitness center with LCD screens displayed on all cardio equipment. Experience first-class service at the Monterey Marriott and discover why we're among the top choices of Monterey Bay hotels for spa vacations, business meetings and everything in-between.