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Public Area Attendant 公共区域服务员

Posted November 23, 2021

Waldorf Astoria Shanghai on the Bund
Shanghai, China
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About This Job

Description

A Public Area Attendant will support the Public Area Team to maintain all public areas which may require deep cleaning, repairs, and Guest interaction.

What will I be doing?

 

As a Public Area Attendant, you are responsible for the proper working conditions of the entire hotel including Guest rooms, public areas, food and beverage outlets, sports facilities, back-of-house areas, and Team Member facilities. Specifically, a Public Area Attendant will perform the following tasks to the highest standards:

 

 


  • Clean all public areas to the standards required

  • Report any damaged or missing items to the Public Area Supervisor

  • Complete deep cleaning projects, as required

  • Answer any Guest inquiries, politely and efficiently

  • Maintain equipment and work areas, including key security

Requirements

What are we looking for?

A Public Area Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

 


  • A commitment to delivering high levels of service with attention to detail

  • A smart and tidy appearance

  • A positive attitude and good communication skills when interacting with Guests

  • A passion for being on a winning team

  • Strong work ethic

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


  • Previous Housekeeping experience

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

 

 

 





 


EOE/AA/Disabled/Veterans

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About this Employer

Waldorf Astoria Shanghai on the Bund

No.2 Zhong Shan Dong Yi Rd Huang Pu
Shanghai, 200002
China

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Description

Located at the heart of the celebrated Shanghai Bund, a waterfront boulevard which runs alongside the Huangpu River and one of the most photographed postcard scenes of the city, the Waldorf Astoria Shanghai on the Bund mixes the history and culture of the surrounding district with a taste for 21st century sophistication. The hotel comprises 260 guest rooms and suites across two buildings. A newly built modern tower connects to an all-suite heritage building – Waldorf Astoria Club, once the legendary Shanghai Club and one of the few remaining heritage structures in Shanghai. Built in 1911, this neo-classical architectural gem has been painstakingly restored using archival photographs and records whilst equipping it with contemporary luxuries for modern-day travel experiences.

This Shanghai luxury hotel can truly stake its claim as the preferred hotel for the well-heeled global traveler. Waldorf Astoria Hotels and Resorts represent over 20 landmark destinations around the globe each with its own story and uniquely reflective of its location, but all providing the personalized service that creates moment after unforgettable moment. At every Waldorf Astoria Hotel and Resort, you will experience the level of service and attention to detail that defined the legendary original Waldorf Astoria in New York, and with it, the whole idea of the luxury brand.