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Director of Sales & Marketing

Posted August 31, 2021

Hyatt Centric Austin-Downtown/Congress Street
Austin, TX
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About This Job


Opening February 2022, Hyatt Centric Austin will have 246 rooms, 2,600 square feet of meeting space and multiple food and beverage outlets. Join our team as the Director of Sales & Marketing. Reporting to the General Manager, this position is member of the hotel's Leadership Committee and is a highly visible role with exposure to Senior and Corporate leadership. 


The Director of Sales & Marketing has direct oversight of the Sales and Marketing operation of the hotel. The DOSM has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings.  The DOSM is responsible for the supervision of sales managers, trainees, interns, and administrative staff.  Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues.


The DOSM must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. Communication and organizational skills are of the utmost importance.



  • 6 years or more of progressive hotel Sales experience (typically with Hyatt) 
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • With opening hotels, previous hotel pre-opening experience preferred
  • Demonstrated history of success
  • Results driven, energetic, and focused
  • Service oriented style with professional presentations skills
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must be proficient in Microsoft Word and Excel
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About this Employer

Hyatt Centric Austin-Downtown/Congress Street

Congress Avenue
Austin, TX 78701


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The Hyatt Centric Congress Avenue Austin, scheduled for an early 2022 opening, will offer 246 guest rooms and an estimated 3,000 square feet of meeting space, and 4,450 square feet of ground-floor restaurant and entertainment space, in addition to a second-floor bar, and an eclectic eighth-floor outdoor lounge and bar. Guests will also enjoy access to a 24-hour fitness center.

The Hyatt Centric, a boutique Hyatt brand, plans to offer a 1,400 square-foot presidential suite that will be available as private event space.

The hotel’s interior space, designed by Texas-based firm Duncan Miller Ullmann, will deliver an “Austin boho-chic” vibe and feature a curated art collection by local Austin-area artists.

Hyatt Centric hotels are full-service lifestyle properties located in prime destinations. Thoughtfully designed to enable exploration and discovery, the brand’s hotels connect guests to the heart of the community and all of the action, so guests never miss a moment of adventure.