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Room Attendant - Housekeeper

Posted October 2, 2021

Fairfield Inn Laurel
Laurel, MD
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About This Job

Overview

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Fairfield Inn Laurel

13700 Baltimore Avenue
Laurel, MD 20707

(301) 498-8900

109 Room Hotel

www.marriott.com

Our Hotel

Benefiting from a superior location near Baltimore, Maryland and Washington, DC, the Fairfield Inn Laurel offers guests unbeatable convenience yet doesn't sacrifice on style. Our hotel has recently undergone an exciting renovation, resulting in refreshed public spaces and thoughtfully designed guest rooms and suites. Our spacious accommodations come outfitted with modern amenities like 32-inch flat-screen TVs and free Wi-Fi Internet, catering to the modern traveler. Guests can begin their day here in Laurel at our free breakfast buffet before exploring the wealth of attractions in the local area; our hotel is near the Baltimore Inner Harbor, the University of Maryland, and FedEx Field. Moreover, we are one of the most centrally situated hotels for business in Laurel and are located near the offices of SIEMENS, IBM, and Verizon. Regardless of the visit's purpose, our gracious staff will ensure that our guests' needs are addressed.