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Guest Services Agent

Full benefits after 60 days, free meal, free parking, welcome bonus, global hotel discounts

Posted November 1, 2021

InterContinental Minneapolis-St. Paul Airport
Saint Paul, MN
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$500 Welcome Bonus!

About This Job

The successful candidate for this position will be working primarily 2nd shift.

Position Information: The Guest Service Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; thank guests with genuine appreciation.


• Prior guest service and cash handling experience necessary.

• High School diploma or equivalent.

• Ability to communicate effectively with the public and other Team Members.

• Read, write and speak English fluently. 

Must be Covid-19 vaccinated.

Must be able to stand for up to 8 hours.

compensation: $16.00/hour

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About this Employer

InterContinental Minneapolis-St. Paul Airport

5005 Glumack Drive
Saint Paul, MN 55111

(612) 725-0500

291 Room Hotel

Managed By

Our Hotel

Dynamically designed as the ultimate destination for leisure and business, and the only hotel connected to the airport, this stunning new property is also accessible by direct road with dedicated parking or light rail. Relax in sophisticated guestrooms, indulge at Elevations luxury spa, dine in 3 outstanding restaurants, or host an event in 30,000 sf of meeting space. The hotel is conveniently located only 20 minutes to the downtowns of Minneapolis or St. Paul and 5 minutes to Mall of America.