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Director of Sales and Marketing

Posted September 9, 2021

The Inn at St. Johns
Plymouth, MI
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The Inn at St. John's, a luxury AAA 4-Diamond property is seeking an experienced Director of Sales & Marketing to join our team!

About This Job

Job Description:

The Inn at St. John’s is actively searching for an experienced Director of Sales & Marketing. We promote a professional atmosphere in our sales department that revolves around taking ownership in each sales manager's role on the team. We foster an environment where individuals are encouraged to develop close professional relationships with our clients.

As an essential member of the Sales department, the Director of Sales and Marketing is responsible for maintaining existing accounts and actively soliciting new business for the hotel including business travel, group business and leisure travelers. The qualified candidate will be responsible for implementing strategies to generate revenues to maximize the financial expectations of the hotel. This position works very closely with the Managing Director to maximize ADR and occupancy for the property. Must stay proactive and interact with all departments.

If you are energetic, have a passion for hotel sales, and would like to be a part of a team whose mission is to consistently deliver warm and attentive service in an elegant and sophisticated environment, this is the opportunity for you.


  • Successful candidate MUST have a minimum of 5-10 years of progressive hotel sales experience.
  • Must have a keen eye for detail and possess a genuine desire to provide an impeccable service to our various corporate and group clients.
  • Heavy client interaction, conducting regular site tours, and attendance at on-site functions.
  • Prepare weekly and monthly occupancy and revenue forecast report. Assist in preparation of annual budget and strategic sales plan.
  • Monitors the pricing of competitor properties, understands the dynamics of the local market and demand generators and presents appropriate actions to the Managing Director.
  • Utilizes yield management techniques by profitably negotiating room rates and function space commitments to enhance the hotel's financial performance.
  • Completion of Banquet Event Orders/contracts in a timely manner.
  • Develops and maintains relationships with key clients in order to produce group and/or convention business, and business transient sales.
  • Accurately forecasts individual booking revenues, cancellations, and consumption on all bookings.
  • Interviews, hires, trains and develops Sales & Marketing Managers and Associates to meet quality and productivity standards. Conducts performance and salary reviews, provides open communication and discipline as appropriate.
  • Conducts regular meetings with Sales & Marketing team to review past and future performance of service, quality, general information concerning guest and associate relations, and upcoming functions.
  • A proactive attitude and a desire to learn are a must and hands-on work will be an important part of this Executive Committee position. We are an involved and helpful leadership team and provide an environment where you are challenged and where you can grow. We want our associates to have a long relationship with us, and in return, we offer a competitive salary and benefits package.


  • Excellent written and oral communication skills.
  • Results oriented and professionally persistent.
  • High school diploma or equivalent required
  • Associate’s or Bachelor’s degree desirable.
  • Proficiency in Microsoft Office products.
  • Team-oriented and people-centric.
  • Proficiency in Sales Force preferred.
  • Self-reliant, flexible, resilient.

The Inn at St. John’s is an Equal Opportunity Employer. Candidates must be willing and able to pass a pre-employment background check.

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About this Employer

The Inn at St. Johns

44045 Five Mile Road
Plymouth, MI 48170

(734) 414-0600

About Us

In October of 2000, the redevelopment of the main buildings into The Inn at St. John’s Conference Center created spaces for corporate and social conferences, wedding receptions and Catholic celebrations. December of 2005 saw the addition of a Grande ballroom space with room for up to 450 guests. The center features stately Romanesque architecture, beautifully renovated to reflect its heritage; two regal ballrooms showcasing 25-foot ceilings with hand-painted inlays; a breathtaking two-story Atrium room; and twenty-two distinct meeting rooms, each with exterior windows for a bright, comfortable setting.

In January of 2006 The Inn at St. John’s hotel and 5ive Steakhouse and Bar opened for business. With 118 luxury guestrooms, this distinct setting offers all the modern conveniences of a large hotel, but in an intimate setting.

With the launch of The Burger Loft in 2013, the property now offers both upscale and casual dining experiences.

St. John’s golf course began with nine holes in the property’s earliest years and grew to 18 when the golf greens opened to the public in 1979. In the 1990’s, during the property’s redevelopment, nine more were added, creating the 27-hole course that now exists on site.

Today, The Inn at St. John’s continues to offer guests impeccable service and a distinctive ambiance unsurpassed in Southeast Michigan. For meetings, conferences, weddings and a host of important occasions, the legacy of The Inn at St. John’s lives on.