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Restaurant Floor Manager

Relocation + Travel Assistance, Housing Available, Positive Working Environment, Room for Growth

Posted January 2, 2022

Navy Beach, St. Thomas
St Thomas, VI
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Montauk hot-spot Navy Beach Restaurant is expanding and seeking Managers for its Caribbean location in the U.S. Virgin Islands!

About This Job

Montauk, New York-based Navy Beach Restaurant is expanding and looking to add an experienced restaurant floor manager to our growing food + beverage team in the Caribbean. This is a great opportunity to join a team of hospitality professionals with excellent room for growth.

Navy Beach, St. Thomas is the first venture from Navy Beach Hospitality outside of the continental United States, and the first of several Caribbean-based projects to open over the next few years, including Navy Beach St. Maarten, opening late 2021 at the IGY Isle de Sol Yacht Club, in Simpson Bay. 

The restaurant is located in a prime waterfront space at the sprawling IGY Marina at Yacht Haven Grande, in Charlotte Amalie.

Floor Manager Job Description

The Floor Manager's main responsibility is to ensure that guests have a positive experience when they visit the Restaurant.  They work closely with upper management to implement customer service policies and hire employees who reflect company values.  Their job is to oversee smooth operations during service by properly assigning Servers to sections, assisting front of house staff in executing service, and promptly responding to any service-related issues.  The Floor Manager is also responsible for adhering to budgets, placing orders for products and supplies, assisting with scheduling staff, interviewing/training new hires, delegating assignments, and in assisting service staff to complete their job duties during understaffed shifts.

DUTIES & REQUIREMENTS

  • Assign service staff to appropriate sections and delegate side work
  • Interview, hire, and train new employees to work in different positions at the restaurant
  • Engage guests in positive dialogue to ensure satisfaction and return business
  • Make sure that all staff members comply with safe food handling procedures
  • Make certain that all fire, safety, and health regulations are adhered to on a constant basis
  • Formulate work schedules on a weekly basis
  • Perform restaurant opening and closing activities
  • Ensure that all cash handling procedures are being adhered to
  • Assist Senior Management in developing/implementing core business and marketing plans
  • Develop and implement marketing strategies to maximize restaurant revenues
  • Organize management of repair and maintenance issues
  • Keep track of inventory and order supplies as needed

SKILLS & QUALIFICATIONS

  • 3+ years of progressive experience in the hospitality industry, management experience preferred
  • A warm and gracious outlook, the ability to create stellar guest experiences
  • A professional and polished approach to leadership with a passion for hospitality
  • Positive attitude and strong work ethic with the mentality of a team player
  • The ability to comfortably lead a team in a busy atmosphere
  • Strong knowledge of food and food preparation techniques
  • Strong knowledge of wine, beer, spirits, classic and contemporary cocktails
  • Excellent verbal and written communication skills
  • Skilled with Micros POS, Resy, Avero, and Excel
  • Attention to detail
  • Ability to multitask and stay organized
  • Ability to lift up to 50lbs
  • High level of stamina to work on feet for extended periods of time
  • Open availability including days, nights, weekends, and holidays

compensation: Based on Experience

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About this Employer

Navy Beach, St. Thomas

5320 Yacht Haven Grande
St Thomas, VI 00802

(340) 714-3566

Restaurant

Located at Yacht Haven Grande in St. Thomas USVI, Navy Beach, St. Thomas is the first venture from Navy Beach Hospitality outside of the continental United States, and the first of several Caribbean-based projects to open over the next few years, including Navy Beach St. Maarten, opening late 2021 at the IGY Isle de Sol Yacht Club, in Simpson Bay.