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Security

Posted October 4, 2021

Crowne Plaza JFK Airport New York City
Jamaica, NY
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About This Job

ESSENTIAL JOB FUNCTIONS:

  • Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling.
  • Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
  • Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel.  Promote safe work practices.
  • Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
  • Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
  • Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times. Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.  Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.  Hearing and visual ability to observe and detect signs of emergency situations.  Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.  Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs.  Sufficient manual dexterity in hands.  Ability to climb stairs and ladders at a rapid pace.  Ability to perform duties within extreme temperature ranges. Must have a Fire Safety Director (FSD) and a Security license.

PERFORMANCE STANDARDS

Customer Satisfaction: 

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day. 

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: 

The safety and security of our guests and associates is of utmost importance to Crescent Hospitality.  Every Crescent associate should adhere to the hotel security policies and

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Crowne Plaza JFK Airport New York City

138-10 135th Avenue
Jamaica, NY 11436

(718) 530-1160

330 Room Hotel

www.ihg.com

Our Hotel

Crowne Plaza JFK Airport New York City is an upscale full service hotel with spectacular Airport and City views located ¼ mile adjacent to JFK International Airport. The Hotel features 335 guest rooms and suites that feature King size or two Queen beds, full size iron and ironing board, in-room coffee maker and an extensive HDTV channel selection. Located in the Hotel is a 130 seat restaurant and a 50 seat Manhattan style lounge. The décor is contemporary and the sleeping rooms offer such amenities as free wired and wireless INTERNET access, in-room refrigerators and in-room safes. The Crowne Plaza JFK Airport New York City Hotel also features 10 meeting rooms for a total of 4, 540 sq. ft. located on the 9th floor with natural lighting and magnificent Airport and City views. All meeting rooms are equipped with State of the Art Audiovisual equipment.