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Hospitality Breakfast Attendant

Posted October 8, 2021

Residence Inn by Marriott Dallas Plano/The Colony
The Colony, TX
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About This Job

JOB OVERVIEW:  To attend to the daily functions of the hospitality dining area and to provide information and assistance to all hotel guests as requested.  To ensure that the daily food and beverage service for the hospitality area is maintained and served to Crescent and/or brand standards.

ESSENTIAL JOB FUNCTIONS:

  1. Ensure hotels (multiple properties in same area) stay stocked and provide exceptional guest service.
  2. Meet and greet guests as they arrive and offer choice of seating in the dining area.
  3. Assist guests with their food and beverage needs while in the dining area.
  4. Maintain proper set-up of dining area and ensure Crescent/Brand standards are followed at all times.
  5. Preparation of food according to Crescent/brand standards and ensuring proper temperatures of hot and cold items according to health code regulations.
  6. Replenish food and service supplies and utensils in the dining area.
  7. Clean and sanitize all equipment in the kitchen & dining areas.
  8. Clean out all refrigerators and reach-ins daily; label, date and rotate all food items.
  9. Sweep and mop floors in kitchen floors and vacuum dining area.
  10. Ensure all food orders are put up and stored in proper places with proper dating.
  1. Comply with attendance rules and be available to work on a regular basis.
  1. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English.  Self-starting personality with an even disposition.   Maintain a professional appearance and manner at all times.  Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Pushing, pulling, bending, stooping, upward reaching.  Some exposure to cleaning chemicals.  Prolonged periods of standing and/or walking.  Ability to establish and maintain effective working relationships with associates and guests.

PERFORMANCE STANDARDS

Customer Satisfaction: 

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day. 

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: 

The safety and security of our guests and associates is of utmost importance to Crescent.  Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:         

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.  Furthermore, the specific examples in each section are not intended to be all-inclusive.  Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.  Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Residence Inn by Marriott Dallas Plano/The Colony

6600 Cascades Court
The Colony, TX 75056

(214) 469-1155

102 Room Extended Stay

www.marriott.com

Our Hotel

We are located in The Colony, TX and convenient to Plano, Frisco, Lewisville and Carrollton, TX. Enjoy all-suite accommodations featuring fully equipped kitchens with a refrigerator, microwave, stove top and more. Revive daily with our Free Hot breakfast buffet, 32' flat screen TV, Free local calls and Free Wi-Fi. Located 1.5 miles from Toyota's new HQ and FedEx new offices, and steps from The Chapel at Ana Villa. 2 miles to Legacy Business Park - home to Bank of America, JC Penney, Ericsson, Frito-Lay, the Shops at Legacy. Our hotel is also conveniently located to The Colony’s TopGolf and the newly opened Nebraska Furniture Mart, the largest furniture store in the country. Residence Inn Dallas Plano/The Colony hotel is within 10 minutes of Toyota Stadium, Dr Pepper Stars Center, Five Star Sports Complex, The Tribute Golf Club and Old American Golf Club.