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Director of Front Office

Posted October 8, 2021

1 Hotel Nashville
Nashville, TN
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Leaders have the ability to inspire others and make great change.

About This Job

Grow with us...

Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way, especially when it comes to our guest experience. 

Our hotel leadership teams are at the very roots of our success. They are accountable to everyone that visits our hotel - team members and guests alike, ensuring every individual endures a remarkable experience the moment they walk into our hotels. Our leaders are friendly and approachable and provide continuous guidance to their teams which is apparent from the infectious energy we feel throughout the hotel. They manage the daily and lead by example, seizing every opportunity to leave things better than they already were.

The Opportunity...

1 Hotel Nashville is currently in search of a seasoned, insightful, and innovative Director of Front Office—a thought leader with a gift for service and an instinct for leadership, whose most important roles are to ensure the excellence of the entire guest experience, and our mission and the brand’s operational and financial outcomes are exceeded. 

The Director of Front Office will play a quintessential role in the hotels success as a thought leader who can -and will- impact change and bring the 1 Hotels ethos to life. We anticipate this position start date in November 2021.

About you...
  • Minimum of 5 years of related work experience in an upscale or luxury hotel environment.
  • Advanced knowledge of front office operations
  • A strong leader with a proven track record in guest and team member engagement and financial performance. 
  • Excels at communication, both verbal and written
  • Is flexible and willing to meet the demands of a 24-hour operation
About us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

  • Designed by Nature work environment
  • Work/Life Balance: Paid Time Off, Holidays (Earth Day is a holiday)
  • Pre-tax benefits to encourage commuting, and even free bicycle parking
  • Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
  • Health & Wellness- Competitive Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages.
  • Retirement Planning: 401(k)/retirement savings plan
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities around the globe.
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.

SH Hotels and Resources is an Equal Opportunity Employer

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About this Employer

1 Hotel Nashville

710 Demonbreun St
Nashville, TN 37203

215 Room Hotel

Managed By

1 Hotel Nashville

Nestled in the heart of downtown Nashville, situated next to the Music City Center and the Country Music Hall of Fame, the highly anticipated 1 Hotel Nashville will be the first mission-driven sustainable luxury hotel in the city. Capturing the beauty of nature, 1 Hotel Nashville will feature 215 eco-conscious guestrooms and suites, a wellness spa, yoga studio and fitness center, 32,000 sq. ft of event space, rooftop bar, lounge and restaurant offering clean and sustainably sourced farm-to-table cuisine.

As part of the 1 Hotel Nashville team, you’re welcoming friends, old and new, while connecting them to the community around you. It’s natural and uncomplicated. It’s an opportunity to deliver informed service with a conscience in a way that’s distinctively you. 

  • Opening in Winter 2022
  • Located in the SoBro Area of Nashville, across from Music City Center and 2 blocks from the Bridgestone Arena
  • 215 Guestrooms & Suites with two Presidential Suites

Food & Beverage

  • 32,204 sq ft of event space
  • 1 Kitchen
  • Lobby Bar & Lounge
  • Roof Top Bar & Lounge
  • Neighbors Cafe
  • In-Room Dining

Amenities

  • Bamford Spa
  • Anatomy Fitness Center & Yoga Studio

We are growing

The upcoming locations for 1 Hotels mark an exciting chapter for the brand, positioning 1 as an international leader in environmentally-responsible hospitality and innovation. This expansion is the beginning of a global growth plan to bring the brand and its mission to new audiences

Sprouting Soon:

  • 1 Hotel Nashville
  • 1 Hotel Cabo
  • 1 Hotel Hanalei Bay
  • 1 Hotel London Mayfair
  • 1 Hotel Melbourne
  • 1 Hotel Mission Bay
  • 1 Hotel Paris
  • 1 Hotel San Francisco
  • 1 Hotel Toronto
It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.


SH Hotels & Resorts is an Equal Opportunity Employer