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Accommodation Assistant

Posted November 20, 2021

Hilton Dublin Airport Hotel
Dublin, Ireland
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About This Job

Description

A Accommodation Assistant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

 



What will I be doing?

 

 

 

As a Accommodation Assistant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Accommodation Assistant  will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

 


  • Clean guest bedrooms and bathrooms

  • Vacuum rooms and corridors

  • Change and replenish bed linen, towels and guest amenities in line with company guidelines

  • Undertake regular deep cleaning tasks

  • Restock and maintain trolley on daily basis

  • Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest

  • Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition

  • Be environmentally aware

  • Dispose of waste accordingly

  • Manage guest requests in a timely and efficient manner

  • Comply with hotel security, fire regulations and all health and safety legislation

  • Carry out lost property procedures

  • Assist other departments wherever necessary and maintain good working relationships

Requirements

What are we looking for?

A Accommodation Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

 


  • Positive attitude

  • Good communication skills

  • Committed to delivering high levels of customer service

  • Excellent grooming standards

  • Ability to work on their own or in teams

  • Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


  • Hotel experience

  • Experience in a similar position

 



What will it be like to work for Hilton

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


EOE/AA/Disabled/Veterans

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About this Employer

Hilton Dublin Airport Hotel


Dublin
Ireland

+353-1-866-1800

166 Room Hotel

www3.hilton.com

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Explore Dublin from our comfortable hotel

Unwind at Hilton Dublin Airport hotel, only minutes from the Dublin Airport via our airport shuttle service. This Dublin hotel, off the M1 motorway and within walking distance of several corporations, provides secure underground parking. Rest in one of 166 guest rooms with amenities including WiFi and a 37-inch flat screen TV. Savor steaks and authentic Irish cuisine at our Burnell Grill. Host a special event for up to 350 Guests in one of nine flexible meeting and banquet spaces with WiFi.

Highlights

  • Scheduled shuttle service (PDF) to and from Dublin Airport
  • Bright, comfortable rooms including family rooms
  • Close to corporations and Dublin city center
  • 9 meeting rooms for up to 350 guests offering breakout rooms and WiFi
  • Casual dining with live weekend entertainment at Burnell Bar and Grill