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Assistant Bar General Manager

Posted September 24, 2021

Hilton Manchester Deansgate
Manchester, England, United Kingdom
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About This Job


Soar to new heights in our exclusive city centre bar on the 23rd floor of Hilton Manchester Deansgate.

Cloud 23 overlooks the iconic cityscape, with our floor-to-ceiling windows and offers our patrons the opportunity to revel in an afternoon or evening of indulgence and elegance. With our opulent interiors to innovative drinks, afternoon tea and food menus, Cloud 23 is an experience not to be missed.

As Assistant Bar General Manager at Cloud 23, you will manage the bar service to offer exceptional quality & efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, we're looking for someone who is in a similar role in a similar Destination bar outlet, who is looking to develop their knowledge & build a new future with a continually evolving brand.

Some of your key focusses would be...

  • Check that Guest service standards are set, implemented and monitored, and continuously evaluated

  • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared, presented, and how Bar personnel are trained to gain this knowledge

  • Evaluate the performance of the Team ensuring the highest standards of service are given at all times

  • Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office

  • Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

  • Meet or exceed the monthly drink profit margin target


What are we looking for?

Our Assistant Bar General Manager at Cloud 23 is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Destination Bar Management/Deputy Management experience

  • Engaging personality

  • Natural ability to listen and respond to guest & team needs

  • Leadership, interpersonal and communication skills

  • Committed to delivering high levels service

  • Passion for the industry & it's people

What will it be like to work for Hilton?

Our teams deliver exceptional hospitality experiences to our Guests every day & their contributions are at the core of our success. We're committed to helping our teams 'Thrive@Hilton', to ensure we're our best self, every day.

Our benefit programmes help to build a strong foundation to achieve this...

BODY - We build a strong foundation for health & wellbeing…

Retirement plan, life assurance, healthcare cash plan, dental insurance & eye care

MIND - We seek lifelong learning & meaningful leadership…

Childcare vouchers, CMP & CAP, AXA employee assistance programme

SPIRIT - We dare to dream & connect with purpose…

Team member room rates globally, perks at work package

We are Hilton, We are Hospitality!

Contract - Permanent (39hrs per week)

Salary - £30-35k per annum + pro rata service charge + Hilton perks & benefits package #hiltonworkperks

In line with the Asylum and Immigration Act 1996, we require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage






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About this Employer

Hilton Manchester Deansgate

303 Deansgate
Manchester, England M3 4LQ
United Kingdom


279 Room Hotel

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At A Glance

Hilton Manchester Deansgate showcases stylish rooms and suites, a stunning cocktail bar with panoramic views and magnificent event space, all in the heart of Manchester. Housed in the 47-story iconic Beetham Tower, this Manchester hotel is a destination in itself. Discover exciting attractions nearby, including the iconic Old Trafford football stadium, or enjoy the city’s bustling nightlife.

Choose the perfect space for a successful event. We offer 20,409 sq. ft. of event space including a dedicated boardroom, 11 flexible meeting rooms and the Deansgate Suite which accommodates up to 600 guests. For a special occasion, choose the unique experience of Cloud 23.

  • City center hotel in Beetham Tower – the 11th tallest building in the UK
  • 1 mile from Manchester Piccadilly Railway Station; 23 minutes from Manchester Airport
  • Contemporary guest rooms and suites with floor-to-ceiling windows and stunning city views
  • LivingWell™ Health Club, swimming pool, whirlpool, sauna and steam room
  • Podium Restaurant, Bar & Lounge, and Cloud 23, Manchester's stylish destination bar
  • Conference and events facilities for up to 600 Guests