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Room Attendant

Posted October 24, 2021

Holiday Inn Express & Suites Tyler South
Tyler, TX
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About This Job

Overview

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Holiday Inn Express & Suites Tyler South

2421 East SE Loop 323
Tyler, TX 75701

(903) 566-0600

88 Room Hotel

www.ihg.com

Our Hotel

Our award-winning hotel near the University of Texas-Tyler is within minutes of the Tyler Pounds Regional Airport & downtown Tyler. The Holiday Inn Express South provides easy access to major Tyler attractions and businesses. Leisure guests will find that our East Texas hotel near Tyler State Park & the Discovery Science Place is the perfect place to stay. Less than 5 miles from our exceptional accommodations, visitors can observe wildlife at the Caldwell Zoo, tour the historic McClendon House, attend a concert at the Cowan Center or visit the Tyler Municipal Rose Gardens. Convenient for business travelers, our premier lodging is near corporate offices such as Scandrill Inc., Delek Refining Ltd., Suddenlink, Trane and CB & I Howe-Baker. The Harvey Hall Convention Center is located 2 miles from our Tyler accommodations. Tyler Junior College,Trinity Mother Frances & East Texas Medical Center are also nearby. Additionally, we provide free high-speed, wireless & wired internet access for your convenience.