Posted September 24, 2021Desert Diamond Casinos & Entertainment Sahuarita
Be part of our Team!
Position Summary:Under direct supervision of the Senior Slot Tech, install, repair and maintain gaming machines for Tohono O’odham Gaming Enterprise (TOGE). This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:• Maintains the electronic components, systems, and peripherals of gaming machines.• Repairs and modifies components, electric systems and peripherals of the gaming machines.• Configures slot and video machines to meet manufacturers and regulatory agency specifications.• Troubleshoot and repair money kiosk machines.• Repairs Keno printers.• Removes, moves, installs and/or upgrades slot machines.• Maintains an inventory of parts for the slot machines.• Monitors and tracks the slot machine malfunctions, the cause, the repair, and the parts involved.• Tracks and records all test money usage and testing results.• Complies with internal controls, policies and procedures as they pertain to this position.• Maintains a good communication with co-workers and maintains a positive and professional work environment.• Contributes to a team effort and accomplishes related results as required.• Ability to demonstrate outstanding guest service at all times.• Must maintain all TOGE confidential records and information including, proprietary information, gaming device records both written and electronic, customer information, machine play history, financial information, game settings, etc.• Must safeguard and inventory slot tickets.• Must safeguard funds and test tickets used for testing and other diagnostic functions.• Perform all types of diagnostics and repairs to correct mechanical, electrical and electronic failures to the component level. Read and identify components within schematics.• Troubleshoot, install and operate slot accounting system, slot machine operation, ticket in/ticket out system and parts system maintenance.• Respond to repair and troubleshooting requests from slot operations and other departments.• Ensure slot machine integrity and machine settings are correct when jackpots are won and at other times requested in accordance with policies and procedures.• Operate hand tools, soldering equipment, electrical test equipment and other equipment as needed. Maintain proper documentation of repair logs and out of service logs.• Perform initial verification of new software upon arrival.• Perform slot machine RAM clears/key chip and set-up of options as needed.• Maintain knowledge of and ensure full compliance of gaming laws (federal, tribal and state) and attendant regulations as well as the organizations internal controls, policies and procedures. • Provide exceptional service to our guests and employees when performing job duties and conduct oneself in a professional and businesslike manner to reflect the casino high standards of excellence.• Maintain an attendance consistent with company policy and standards.• Ensure full compliance with departmental Internal Controls, policies, procedures and regulations.• Performs other duties as required.
Education and Experience:
High school diploma or GED plus 2 years experience in troubleshooting electronics; or equivalent combination of education and experience. Must be 18 years of age or older. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license.
Physical Demands:While performing the duties of this job, the employee regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds.
Work Environment:Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.
Generous Paid Time Off
Medical, Dental & Vision Plans
401(K) Retirement Plans
Employee Assistance Program
Free or Reduced Cost Meals
Salary: Starting at $20.63 - $28.49/HR
All applicants must be able to demonstrate their US work authorization during the employment verification process.
Desert Diamond Casinos & Entertainment Sahuarita offers hundreds of slots and live blackjack tables. Food & Beverage venues include three restaurants - the Agave Restaurant offering fine dining, the Diamond Buffet and the Diamond Grill, as well as the two cocktail lounges.