Posted November 24, 2021Hilton Puckrup Hall, Tewkesbury
This is a fixed Term contract till the 31st of December 2021
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.
What will I be doing?
A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Our Hilton Puckrup Hall, Tewkesbury hotel, on the edge of the Cotswolds, is set on 140 acres of private grounds and features Schmoo Skincare Spa, an indoor pool, whirlpool and the LivingWell health club. Coopers Restaurant features traditional English and international cuisine with golf course and countryside views. Sip an after-dinner drink at Coopers Bar or outside on the golf course terrace.
Host your wedding or special event in the heart of the Cotswolds at our stunning location with plenty of flexible space, bespoke service and wedding packages to fit any size, budget or style.