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Front Desk Agent

Posted December 30, 2021

Holiday Inn Miami I-95-79th St.
Miami, FL
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Come Join our Wonderful Team!!! We are looking to bolster our Team with wonderful individuals just like YOU!!!!

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

• 401(k)

• Dental insurance

• Disability insurance

• Employee assistance program

• Flexible spending account

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

compensation: $15/hr

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About this Employer

Holiday Inn Miami I-95-79th St.

7927 NW 7th Avenue
Miami, FL 33150

(305) 751-8001

174 Room Hotel

www.ihg.com

Our Hotel

Modern, vibrant décor, inviting public spaces and an open concept designed with your delight in mind. The lobby level includes meeting room spaces and boardroom, open lounge and relaxation areas, plus our lively Bistro and Bar featuring International fare and libations. Just outside is the crystal water of our swimming pool. Keeping up with your workout routine is easily accomplished with our on-site fitness center. Your guest room is a trendy, enjoyable space to refresh and recharge while you travel, and offers the comforts and amenities of home. 

Centrally located at Exit 7 off Interstate 95 - in the center of the greater Miami Metropolitan area. We are a few miles North of downtown Miami, East of Hialeah and South of Miami Gardens. The 79th street / JFK Causeway crossing the inter-coastal waterway to Miami Beach is just three miles to the east of the hotel. You can easily explore all that multi-cultural Miami has to offer from our Miami Hotel. 

Whether you're looking for a nature reserve, a, family-friendly stretch of sand or a party spot lined with cafes and bars, there’s a beach in Miami perfect for you. Miami is an international city – a melting pot.