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Front Desk Agent

Posted October 24, 2021

Appleton Red Lion
Appleton, WI
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Come Join our Wonderful Team!!! We are looking to bolster our Team with wonderful individuals just like YOU!!!!

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

• 401(k)

• Dental insurance

• Disability insurance

• Employee assistance program

• Flexible spending account

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

compensation: $14/hr

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About this Employer

Appleton Red Lion

333 W. College Avenue
Appleton, WI 54911

(920) 733-8000

Welcome to the Red Lion Hotel Paper Valley

With a premier location in the heart of downtown Appleton, WI, the Red Lion Hotel Paper Valley places guests within walking distance of a variety of restaurants, attractions, and businesses. Enjoy an evening at the Fox Cities Performing Arts Center, a two minute walk from the hotel, or visit Lawrence University, just a half mile down the street.