Hiring bonus!! Hilton Employee Travel Discounts worldwide!!
Posted September 23, 2021Hilton Garden Inn Minneapolis Downtown
Hiring bonus available and awesome benefits! Join an award winning team and company, while furthering your career!
About this job…
The Front Office Manager leads the hotel’s front desk and guest services team. Front Office Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Front Office Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Front Office Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.
What you’ll be doing…
Experience & Education:
About First Hospitality…
Founded in 19885 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
compensation: Wage negotiable based on experience
The Hilton Garden Inn Minneapolis Downtown is situated just one block from Minneapolis Convention Center, within walking distance to the bustling Nicollet Mall shopping strip and in the heart of downtown Minneapolis' corporations and entertainment. Visit the Walker Art Center or see a show at the Orchestra Hall. Stay in a spacious guest room at this downtown Minneapolis hotel, all of which feature contemporary decor and include complimentary WiFi access.
Swim laps in the hotel's indoor swimming pool and keep fit in the fitness center with both cardiovascular machines and weights. Borrow a Stay Fit Kit® from reception to work out in the privacy of your own room. Keep up with work in the business center, and host meetings and other events in The Lakes. Start each day with a delicious cooked-to-order breakfast at The Garden Grille & Bar restaurant, or pick up supplies at the 24-hour Pavilion Pantry® convenience store.