Graduate Hotels®, is seeking a Host to join Graduate Richmondand its wonderful team of hospitality enthusiasts.
Graduate Hotels creates authentic, playful spaces that connect a community’s travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their hometown.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
JOB DUTIES AND RESPONSIBILITIES
Greet and welcome our guests.
Greet all restaurant guests, be knowledgeable about the area and provide information when asked
Provide fair and consistent seating of guests.
Accurately handle paperwork, stock and tidy the host stand
Receive incoming calls, accurately book reservations for guests
Check floor and tables for accuracy and cleanliness, assist in bussing tables
Help servers by refilling beverages when needed
Perform other restaurant and customer service-related requests for guests
Other duties as assigned
EDUCATION AND EXPERIENCE
1 year of experience in a similar or supportive role is preferred
Food Handler and Alcohol Awareness Certification (if applicable)
Able to prioritize multiple tasks in a dynamic environment
KNOWLEDGE, SKILLS AND ABILITIES
Able to work flexible hours and shifts
Ability to communicate effectively verbally
Ability to multi-task
About Graduate Hotels®
Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 28 hotels across the U.S. and an additional seven hotels set to open by the end of 2021. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.
*Graduate Hotels is an Equal Opportunity Employer.
Graduate is more than just a place to lay your head. While you’re with us, sip on an espresso at Brookfield, grab a drink at our rooftop bar, Byrd House, and make a splash in our outdoor pool. We’re the perfect spot for Rams– and their dogs! Pets stay free at Graduate Hotels.
We’re conveniently located near Virginia Commonwealth University in Richmond, a hop from the airport and knee deep in the 400-year-old history of America’s legends and lore.
From our mod-meets-preppy indoor event space to our chic and easy rooftop bar & pool, we offer the perfect celebratory spot for all meetings and festivities. Whether you’re hosting a corporate luncheon or birthday bash, we have spaces which accommodate small-to-large groups.