If you have a passion for hospitality and a sincere love for people, we would love to get to know you better.
Hires, trains and directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business
ESSENTIAL JOB FUNCTIONS:
- Interviews, hires, trains, recommends performance evaluations, resolves problems, provides open communications, and ongoing staff development. Recommends performance improvement, discipline and/or termination when appropriate.
- Supervises the set-up of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. Maintain and control banquet equipment inventory, including but not limited to china, cutlery, glassware, and linen. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
- Performs daily walk-throughs in all function and store rooms to ensure full compliance with Department of Health regulations and brand standards.
- Leads and conducts Banquet Event Order (BEO) Meetings to ensure BEOs are clear prior to the event/function to ensure proper set-up and execution.
- Strong financial acumen with strong experience with P&Ls
- Verbally communicates, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
- Supervises clean-up of function room and proper breakdown and storage of equipment, including maintaining and updating inventory.
- Enters billing information into point of sale/automated sales system in order to generate a final guest check. Processes payroll for each event which includes calculating number of hours worked and gratuity distribution.
- Evaluates event outcomes to identify areas to achieve maximum profitability and over-all banquet event success to include controlling costs and quality of service.
- Checks staff attendance according to schedules, adjusts and reassigns server stations, as necessary, in order to provide quality service during functions.
- Communicates both verbally and in writing to provide clear direction to staff.
- Complies with attendance rules and be available to work on a regular basis.
- Performs any other job-related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
- Must have a minimum of three years banquet management experience.
- Hotel banquet management experience preferred.
- Luxury Hotel experience is a plus.
- ServSafe and TIPS Certification preferred
- Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and service ware. Knowledge of all applicable federal, state and local health and safety regulations. Ability to grasp, lift, carry or transport up to 50 pounds, including bending, stooping, and stretching to complete work-related tasks. Ability to operate various food and beverage equipment present at a function. Ability to set realistic goals and standards
- Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the venue on a timely basis. Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)