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Human Resource Manager

Hotel Travel Benefits, excellent Health Insurance and 401k.

Posted November 15, 2021

The Charles Hotel
Cambridge, MA
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About This Job

The Human Resource Manager will report directly to the Director of Human Resources or General Manager (property specific). As a member of the property Human Resources support staff he/she directs and works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment total compensation training and development. Additionally he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with federal state and local regulations and Aimbridge Hospitality operating procedures. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

As a Human Resources Manager at The Charles Hotel you will:

  • Approaches all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Responsible for all aspects related to the hiring of associates (i.e. advertisements job postings recruiting interviewing processing transfers orientation etc.).
  • Responsible for all internal associate transactions & processes (i.e. promotion transfer performance review termination etc.)
  • Implements and monitors employee relations and incentive programs; resolves issues as they arise.
  • Coordinates publishes and distributes employee newsletter.
  • Conducts all benefit's orientations and 401K enrollment meetings.
  • Manages COBRA program (property specific)
  • Ensures all employee evaluations are completed in an accurate and timely manner
  • Ensures compliance with all applicable employment practices and procedures.
  • Responsible for the accurate administration of associate compensation and benefits.
  • Investigates and manages workers compensation claims and hotel safety related issues.
  • Administrates facilitates monitors maintains and communicates Aimbridge Hospitality policies and procedures.
  • Maintains associate and property Human Resource documents records and files as required by government regulations and Aimbridge Hospitality policies and procedures.
  • Represent the HR department in a professional and respectful manner and maintains an open door policy.
  • Ensures staff compliance with HR policies and procedures.
  • Updates and submits required reports in a timely manner.
  • Become a certified trainer in all current HR training modules.
  • Maintains Employee of Month/Year program and maintains the suggestion box program.
  • Participates in and monitors orientation and training programs.
  • Ensures managers are using positive coaching counseling and discipline to address issues/concerns.
  • Ensures Employee Opinion Survey is completed by all employees.
  • Condenses and expedites paperwork develops internal communications improves record keeping.
  • Manages resume and application files
  • Develops and monitors recruitment resources.
  • Conveys information and ideas clearly.
  • Evaluates and selects among alternative courses of action quickly and accurately.
  • Routinely meets deadlines and demonstrates the ability to multi task.
  • Demonstrates effectiveness in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Assimilates complex information data etc. from disparate sources and considers adjusts or modifies to meet the constraints of the particular need.
  • Works with and understands financial information and data and basic arithmetic functions.
  • Performs other duties as requested by management.


  • At least 3 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
  • Previous supervisory responsibility required.
  • College course work in related field helpful
  • Familiarity with and knowledge of employment laws are helpful.
  • Must be proficient in Windows operating systems
  • Familiar with Human Resources/employee regulations and laws and ensure that the property is in compliance
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About this Employer

The Charles Hotel

One Bennett Street
Cambridge, MA 02138

(617) 864-1200

295 Room Hotel

Our Hotel

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table.

The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event.

Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.

With unpretentious service, original accommodations and an impressive guest list, it is no wonder that the Boston hotel review in the New England Travel Guide has designated The Charles Hotel Cambridge as the best hotel to "stay put in" when visiting Boston, Massachusetts.