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Director of Sales & Marketing

Posted September 8, 2021

The Westin Chicago Lombard
Lombard, IL
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About This Job

THE WESTIN CHICAGO LOMBARD

Have you ever thought of leading the sales effort at the Crown Jewel of DuPage County?  Have you thought of being a part of a team that is focused, dedicated and wants to succeed?  Then The Westin Chicago Lombard is for you!  We are searching for a sales leader who thinks differently, who always finds a way to sell more and who wants to continually grow the business.  We are searching for that dynamic leader to work with our tenured sales core and lead us to goal attainment in 2022 and beyond.  If you are the chosen one, expect days of laughter and focused selling efforts by passionate associates.  Expect a completely renovated hotel that always makes the sales process easier.  Wait, there is more.  We are also the only 4 star full service hotel in DuPage County.   We also boast 500 rooms and suites, along with over 40,000 sf of event space.  This is a fantastic opportunity, it really is.  Don't miss out on your opportunity to join not only a great hotel, but also a great management company in Crescent Hotels and Resorts.  If growth is your thing, then let this be the start of your next career move.  

If you fit the qualifications so far, there are just a couple more.  The ideal candidate will ideally have market experience, but it isn't required.  Marriott experience is a plus, but not required.  The position does require, however, previous full service hotel experience, preferably with larger event space.    

JOB OVERVIEW: The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.

ESSENTIAL JOB FUNCTIONS:

1. Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.

2. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

3. Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.

4. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes

5. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.

6. Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs.

7. Meet with and entertain clients some of which will require travel.

8. Communicate both verbally and in writing to provide clear direction to the staff.

9. Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.

10. Organize and/or attend scheduled Sales Department and related meetings.

11. Comply with attendance rules and be available to work on a regular basis.

12. Perform any other job related duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

The Westin Chicago Lombard

70 Yorktown Center
Lombard, IL 60148

(630) 719-8000

500 Room Hotel

www.marriott.com

An empowering experience awaits you at The Westin Chicago Lombard, a dynamic destination for business travelers and vacationing families. Our hotel is located in the western suburbs of Chicago, providing a complimentary shuttle to the nearby Metra station, which takes you directly into the city. Stretch out in your intuitively appointed room or suite and enjoy amenities including the Westin Heavenly® Bed and White Tea by Westin™ bathroom products. Move well in the WestinWORKOUT® Fitness Studio, or rejuvenate with a swim in the indoor pool. Sample fresh fare at one of our on-site restaurants, which offer Italian cuisine, seafood or pick up a healthy on-the-go breakfast from Yorktown Market. We offer 39,000 square feet of venue space, including an expansive ballroom - the largest in Lombard. In your down time, walk across the street from our hotel to Yorktown Center, visit Morton Arboretum or venture into Chicago and explore. Whatever the reason for your Lombard visit, we look forward to making it special.