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Beverage Server

Posted November 8, 2021

Sandia Resort & Casino
Albuquerque, NM
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About This Job

Description

Position Summary

Provides wait service to the Casino guests.  Delivers, food, drinks, cigarettes, and any item out of vending machines to Card room guests.  Assist in the maintaining of the Casino floor as well as around Card tables, by removing service trays and any unnecessary clutter or trash between machines, on or around card tables.

Supervision Exercised

Supervised by the Beverage Supervisor.

Major Duties and Responsibilities

  1. Provide excellent customer service and establish guest perception of buffet / coffee shop service as that of exceptional hospitality and friendliness.
  2. Ensure that all guests are greeted with a sincere welcome.
  3. When assigned to the table games area, approach customers only when cards are not in play.
  4. Keep all items, as assigned, fully stocked.
  5. Ensure that gaming area is properly maintained and excess cups, trash, dirty ashtrays, etc. are removed from the gaming area.
  6. Ensure that health and safety regulations are maintained.
  7. Perform additional duties and responsibilities as necessary or assigned.

Secondary Duties and Responsibilities

Knowledge, Skills and Abilities

  1. Ability to follow instructions.
  2. Exhibiting a strong commitment to the organization.
  3. Ability to deal effectively with the general public and casino staff.
  4. Ability to work under pressure.
  5. Ability to pass a basic math test.
  6. Ability to perform basic arithmetic calculations.
  7. Knowledge of minimum temperature requirements for food/drink preservation.
  8. Knowledge of Tribal, Federal, State and local sanitary regulations regarding the preparation, maintenance, storage and sales of food/drink products.

Requirements

Minimum Qualifications, Education and Experience

Required:

  1. Must be at least 21 years of age.

Preferred:

  1. High school diploma, GED certification or equivalent. 
  2. Experience in restaurant or food service capacity.

Licensing Status

  1. Must be able to successfully pass a stringent background investigation.
  2. Must obtain and maintain a New Mexico Alcohol Server’s License within 30 days of hire date.
  3. Will require a post-offer, pre-employment and random drug screening.

Working Conditions

  1. Work is performed indoors.
  2. Work hours subject to change with overtime work required.
  3. Must be able to work long hours under stressful conditions.
  4. Subject to hazards, which may cause personal bodily harm: smoke, common colds, influenza, dust, odors and elevated noise levels.
  5. Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
  6. Duties may involve walking, standing for long periods of time, sitting and crouching.
  7. Specific required movements include the following:
    • Trunk-bend, twist, rotate, push, pull, and carry
    • Arms-reach, carry, push, pull, lift, twist, and rotate
    • Legs-lift, push, pull, twist, and rotate
    • Hands-grasp, manipulate, bilateral coordination, eye and hand coordination, overall and finger dexterity.

Additional Information

Salary: $6.58 - $8.23/hr+tips

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Sandia Resort & Casino

30 Rainbow Road, NE
Albuquerque, NM 87113

(505) 796-7500

228 Room Casino

sandiacasino.com

The Sandia Resort and Casino is situated on the Northeast corner of Interstate 25 and Tramway Road in Albuquerque, New Mexico. Since it first opened in 1994, The Sandia Resort and Casino has undergone extensive developments to its property to provide a truly all-inclusive and luxurious experience for visitors.

Owned and operated by the Pueblo of Sandia, it was the very first Indian casino in New Mexico at its opening. Now there are approximately 25 tribal casinos in the state, including Sandia.

The goal was to create an upscale experience that was close to home for New Mexicans, while encompassing Southwestern pride and culture for out-of-state visitors. With friendly customer service and opulent amenities, this goal was not only realized, it made Sandia Resort & Casino the best place for entertainment in the state.

The Vegas-style casino floor offers 140,000 square feet of your favorite games, including more than 2,300 slots, Blackjack, Craps, Roulette, Mini Baccarat, Pai Gow Poker, Three Card Poker, Bingo, Live Keno, and the state's largest non-smoking Poker room.

This is only the tip of the iceberg in regards to all that Sandia Casino has to offer. With the addition of the hotel in 2005, and another expansion in 2014 to add the golf pavilion and parking garage, Sandia Resort & Casino slowly became much more than just a place to game.

Visitors from all over the nation can now get lost in the lights and sounds of the casino floor, relax at the luxurious Green Reed Spa, dive into the outdoor pool, tee off on the 18-hole championship golf course, listen to their favorite singer at the amphitheater, dine at any of the numerous restaurants, bars, and lounges, get married to their best friend, and spend the night in one of the grand, luxury suites – all available onsite.

Come say hello to New Mexico’s best place to play – Sandia Resort & Casino!