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Director of Human Resources

Beach Location, Resort and Hotel Discounts, Free Parking, Full Benefit Package, 401K

Posted October 10, 2021

Embassy Suites by Hilton St. Augustine
Saint Augustine, FL
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Embassy Suites by Hilton, St. Aug.Beach, is seeking a dynamic, high energy HR hotel professional with EXCELLENT leadership skills. Well rounded in all HR core disciplines. Strong employee relations. HR Certification preferred. Heavy recruiting experience ideal. Join the Best on The Beach!

About This Job

The ideal candidate for this position...

Seeking to hire and amazing Human Resources professional with a strong background in Hospitality ( Hilton Hotels)  Recruitment, Training, Payroll and Employee Relations.

Job overview

The Director of Human Resources is responsible for the leadership and management of all functions of the Human Resources department, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.


  • Experience: A minimum of 4 plus years’ progressive human resources experience in a similar environment. 2 Years at a Manager level.
  • Education:  Four year college degree or equivalent / related field.
  • SPHR/PHR/CP/SCP highly preferred.
  • Hilton Hotels experience preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Demonstrated leadership capabilities; must have prior experience leading and coaching individuals.
  • Ability to think creatively.
  • Ability to use hotel related HR software programs with a high level of proficiency.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information (verbal/non-verbal) and respond to questions from groups of managers, clients, customers, and the general public.
  • Perform job functions with attention to detail, speed and accuracy under intense/confrontational situations.
  • Guide hotel's standards, policies and procedures with hotel staff. Prioritize and organize.
  • Be a clear thinker, remaining calm and resolving problems using good judgement.
  • Work cohesively with co-workers as part of a team with out supervision.
  • Ability to maintain confidentiality of guest, associate information and pertinent hotel data.

What you will be doing

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Adjust schedules throughout the week to meet the business demands. Ensure office coverage to meet business /associates needs.
  • Communicate additions or changes to the assignments as they arise throughout the week.
  • Constantly monitor Human Resources performance in all phases of service and job functions, rectify any deficiencies and praise proficiency.
  • Maintain files on resource areas to include: Compensation Carrier, State Employment Agency, Corporate Human Resource Office.
  • Maintain and update the M.O.D. manual with accurate procedures/information relative to Human Resources.
  • Manages recruitment process including job descriptions, applications, screening, interviewing, recommendations, and hiring process for all candidates is carried out in accordance with hotel policy and procedures.
  • Conduct a new hire orientation and other training programs for all new hires and current associates.  
  • Conduct, monitor and critique in-house training programs/sessions.
  • Assist with identifying certified personnel for training on CPR and other health awareness topics. Maintain current records on certified hotel personnel.
  • Follow HVMG guidelines for performance reviews on all associates. Ensure completion and placement in associate' files. Ensure all reviews are within 2 weeks +/- of review date.
  • Follow progressive discipline procedures; monitor compliance with such; conduct counseling sessions with associates; ensure documentation and placement of records in associates' files.
  • Conduct and document exit interviews with all terminated associates; ensure placement of documentation in associates' files.
  • Complete and maintain current records on a competitive wage and benefit survey for all hotel positions.
  • Acts as point of contact for all associate accidents that take place at the workplace.
  • Investigate and prepare reports on E.E.O.C. charges; provide feedback to Corporate Office.
  • Investigate and respond to unemployment claims, provide information to OASIS Outsourcing. 
  • Assists OASIS Outsourcing with coordination associate requests, ensuring authorized approvals and paperwork on: Payroll,
    Leave of Absence / Transfer / Vacation / Personal / Bereavement Time / 401(k) / Vacation /Hotel Discounts
  • Develop and coordinate associate incentive and recognition programs, plan all internal recognition events.
  • Prepare Human Resources budget annually. Track actuals to forecast and keep expenses within budget.


  • Medical, Dental, Vision, and Disability Insurance
  • 401k with match 
  • PTO
  • Employer sponsored Life Insurance

An Equal Opportunity Employer - We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability

compensation: Highly competitive salary, $80 - 85k plus incentive plan

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About this Employer

Embassy Suites by Hilton St. Augustine

300 A1A Beach Blvd.
Saint Augustine, FL 32080

(904) 461-9004

175 Room All Suite

At A Glance

Enjoy a relaxing beach getaway at the Embassy Suites by Hilton St. Augustine Beach Oceanfront Resort hotel. Located on the beautiful St. Augustine beach, you’ll love our oceanfront location near popular restaurants and shops, just 10 minutes from historic downtown St. Augustine.

Start your morning in our signature restaurant with a free made-to-order breakfast. Wind down after a busy day with drinks and snacks at the complimentary Evening Reception* before returning to our restaurant for a delectable dining experience. Daily room service is available, and our Pool Bar is the perfect spot to beat the heat and enjoy tasty cocktails and select light fare.

Settle in to one of our two-room suites featuring a private bedroom and separate living room with a sofa bed as well as a flat-screen TV in each room with cable and movies. Take advantage of the wet bar, refrigerator, microwave and complimentary WiFi.

Bask in the Florida sunshine by our resort-style pool or relax in one of our cabanas. Feeling adventurous? Check out some of our watersport activities. Our younger guests will find plenty of children’s activities include a splash pool and dive-in movies. Explore the area on bicycle or take our shuttle to the historic district.

We've Figured Out How To Make Everyone Happy

  • At Embassy Suites by Hilton™, we anticipate travelers’ needs and deliver what matters most.
  • All of our guests are welcomed with a two-room suite, free made-to-order breakfast each morning, and complimentary drinks and snacks for two hours every night*.
  • We’re delighted to welcome you in over 230 unique locations, so stay with us and come experience all Embassy Suites has to offer.

HVMG participates in the E-Verify program in certain locations, as required by law.