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Front Desk Supervisor Seasonal

Posted January 13, 2022

Hilton Chicago/Magnificent Mile Suites
Chicago, IL
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Font Desk Supervisor needed!

About This Job

We are seeking a talented and motivated candidate, who will supervise the Front Desk Team to the next level of excellence.  This candidate will be a self-starter and have passion for creating rewarding experiences.

The Front Desk Supervisor is responsible for daily supervision of the Front Desk staff, quality service, guest satisfaction and safety.

  • Supervises check-ins, check-outs, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. 
  • Supervises the processing of the guest bills and collection of payments in compliance with cash handling, credit card processing and accounting policies and procedures. 
  • Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

Benefits

  • Health, Dental and Vision Insurances
  • Disability Insurance
  • Life Insurance
  • Identity Theft Protection
  • 401(k)
  • Flexible Spending Accounts
  • Paid time off
  • AMAZING HOTEL DISCOUNTS!
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About this Employer

Hilton Chicago/Magnificent Mile Suites

198 East Delaware Place
Chicago, IL 60611

(312) 664-1100

345 Room All Suite

www3.hilton.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

At A Glance

Just off Magnificent Mile and adjacent to the John Hancock, our all-suite hotel offers a unique experience near top downtown attractions. Guests can take in views of Lake Michigan and the city from our suites and top-floor indoor pool. They'll find delicious Japanese cuisine at Mirai Sushi Gold Coast and the newly opened Southern Cut Barbecue. We offer plenty of flexible spaces ready for any conference or low-key event.

  • Located in the Gold Coast neighborhood, steps from Magnificent Mile, John Hancock building and the Lakefront path & beaches
  • Modern Chicago-themed hotel suites with separate bedroom and living space
  • Stunning lake views from rooftop pool and fitness center
  • Executive Lounge with premium breakfast, beverages, hor d’oeuvres and private cash bar
  • Southern Cut Barbecue offers breakfast, lunch and dinner.