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Associate Director of Sales

Health, Dental, Vision, 401K. Vacation, Paid Sick days and meal allowance.

Posted October 22, 2021

Best Western Grant Park Hotel
Chicago, IL
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Best Western Grant Park has opening for an Associate Director of Sales! Apply today for immediate consideration.

About This Job

Job Summary: 

Assists the General Manager in generating top line revenue through outside direct sales and by identifying, developing, and maintaining property sales and marketing objectives. Assists in maximizing the occupancy and the average daily rate of the hotel.

Essential Duties and Responsibilities 

  • Assists in developing the Marketing Plan and Key Account Action Plans
  • Manages Sales staff members
  • Cultivates lead sources through direct sales calls/appointments, cold calls, telemarketing, etc.
  • Establishes and maintains close contact with assigned accounts and target accounts.
  • Assists in maintaining well-documented, accurate, organized and up-to-date file management system in order to service the client and employer in the most expedient, organized and knowledgeable manner
  • Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions.
  • Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues.
  • Conducts research, surveys, personal investigation and studies marketplace and territory in
  • order to effectively capitalize on the hotel’s strengths and competitor’s weaknesses and
  • capabilities.
  • Assists in ensuring that customers are 100% satisfied with their hotel experience.
  • Any and all job duties as assigned


Bachelor’s degree in Business or equivalent combination of education and experience. Minimum of five to seven years of hospitality sales experience. Minimum of two years management experience.  Knowledge of local competition and general industry trends. Excellent leadership skills and strong revenue management skills. Must be innovative and self-motivated

Language Skills

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Payroll systems; Internet software; Project Management software; and Database software.

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About this Employer

Best Western Grant Park Hotel

1100 S. Michigan Avenue
Chicago, IL 60605

Telephone (312) 922-2900
Reservations (866) 360-5113

172 Room Hotel

About SB Yen

SB Management Group is a successful team of professionals in the hospitality industry providing consistent and exceptional service to our guests. We pride ourselves with long-term employees with the opportunity of growth from within through training programs and an environment of true hoteliers. We strive to find the best of the best to join our extraordinary team.

Join the SB Yen Team

SB Yen Management strives to maintain an exceptional guest experience and a positive work environment for our valued employees.

Our Employees

  • Provide a positive work environment that inspires collaboration throughout the hotel.
  • Assist the individual to grow and achieve their goals.
  • Recognize the valued individual contributions toward the hotel’s success with opportunities for advancement.

Our Mission Statement

By committing our company to extraordinary customer service and creating a work environment filled with the principles of trust, honesty, integrity, and respect, we will not only provide memorable experiences to all our guests, but become the hospitality management company of choice in the Midwest.

Company Benefits

Vacation                                                       Health Insurance

Sick Days                                                     Dental Insurance

Holidays                                                       Vision insurance

401k Plan                                                     Educational Assistance

Employee Assistant Program                   Friends & Family Discount

SB Yen Management Group is an equal employment opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.