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Room Service Server

Posted September 24, 2021

Hard Rock Hotel San Diego
San Diego, CA
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About This Job

Job Summary

Información disponible en español a continuación.

The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders serve food and beverages prepare itemized checks and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

 El Mesero de Room Service es responsable de tomar y entregar ordenes de comidas y bebidas En-Cuarto servir comidas y bebidas en cuarto preparar cuenta y aceptar pago ; proveer el servicio de más alta calidad posible a los huéspedes y a los meseros mientras mantiene los niveles más altos de limpieza y saneamiento durante las horas de operación.

Responsibilities

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Alcohol Awareness Certification (must comply with State regulations)
  • Food Handlers certification (must comply with State regulations)
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.
  • Certificación para manejar alimentos y Certificación para Servir alcohol (debe cumplir con requisitos del Estado)
  • Tiene que poder expresar claramente información e ideas.
  • Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
  • Tiene que poder trabajar bien bajo presión.
  • Tiene que poder bregar efectivamente con problemas en el trabajo incluyendo el poder anticipar evitar y resolver problemas cuando sea necesario.

JOB RESPONSIBILITIES:

  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
  • Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.
  • Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.
  • Ensure that the room service area and Cafe wait station is kept clean and tidy.
  • Follow Aimbridge Hospitality's portion control and checking procedures precisely.
  • Be familiar with the operation of the P.O.S. system.
  • Carry out cashiering functions in closing checks and servicing the guest.
  • Follow all state liquor laws.
  • Maintain a warm friendly demeanor at all times.
  • Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
  • Perform other tasks/jobs as assigned by the supervisor or manager.
  • Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
  • Cumplir con los requisitos de certificación requeridos para la posición incluyendo certificado para manejar alimentos certificado para servir alcohol seguridad etc.
  • Llevar a cabo los deberes de abertura y cierre de acuerdo con las normas de Aimbridge Hospitaltiy para asegurar que los huéspedes sean servidos pronta y eficientemente.
  • Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional.
  • Asegurar que el área de room service y la estación de los meseros del Café se mantengan limpias y nítidas.
  • Seguir precisamente los procedimientos de Aimbridge Hospitality para el control de porciones y el procesado de cuentas / cheques.
  • Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.)
  • Llevar a cabo funciones de cajero para cerrar los cheques y servir al huésped.
  • Observar todas las leyes estatales sobre las bebidas alcohólicas.
  • Mantener un comportamiento caluroso y simpático en todo momento.
  • Asegurar que los pasillos estén libres de escombros relacionados con el servicio y que todas las bandejas de room service sean regresadas a la cocina para ser desmontadas y limpiadas.
  • Llevar a cabo otra tarea según asignada por el supervisor o gerente.
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About this Employer

Hard Rock Hotel San Diego

207 Fifth Avenue
San Diego, CA 92101

(619) 702-3000

420 Room Hotel

www.hardrockhotelsd.com

CENTER STAGE IN DOWNTOWN SAN DIEGO

There's something electric about being in the middle of it all. Hard Rock Hotel San Diego puts you in the limelight with chic accommodations in the heart of downtown and the famed nightlife of the Gaslamp Quarter. Whether you're here to catch a game at PETCO Park (located just one block away) or attend a corporate event at the San Diego Convention Center (right across the street), we'll take you there.

But we're so much more than a typical hotel in San Diego. Our award-winning service and stunning event venues amp up any occasion, with group packages that make your attendees all VIPs. And you can live it up without ever leaving the hotel—try a jam session in your suite with our complimentary Sound of Your Stay® service, or mouthwatering sushi at world-famous Nobu, and rooftop cocktails at Float rooftop lounge or 207 bar. Indulge your body at our full-service Rock Spa, or free your mind with a stress-crushing workout in our 24-hour fitness center.

WHERE EVERY EMPLOYEE IS A ROCK STAR!

Come to Hard Rock Hotel San Diego for a career you'll love, with incredible employee benefits. Working with us is a total rock experience! If you're passionate about music, and even more passionate about VIP guest service, you belong on our team. This is no ordinary hotel, and we don't hire ordinary employees. Our staff is as excited about the Hard Rock Hotel experience as the guests, with a focus on attentive, detailed service. If you're ready for something extraordinary, check out our openings to see where Hard Rock Hotel San Diego can take you.