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Bistro Server

Posted October 20, 2021

Courtyard by Marriott Dalton
Dalton, GA
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About This Job

Overview

The Bistro Server/Attendant will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according Hotel specifications, courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort customers to their tables.
  • Garnish and decorate dishes in preparation for serving.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Describe and recommend wines to customers.
  • Provide guests with information about local areas, including giving directions.

Qualifications

Education & Experience: 

  • High School Graduate or General Education Degree (GED): or Work Equivalent.
  • Must have good understanding of the English language and  previous guest/customer relations training. 
  • Previous food service experience preferred.
  • Certification of previous training in liquor, wine and food service preferred.
  • Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
  • Ability to input and access information in the property management system/computers/point of sales system.
  • Must be flexible to work weekday and weekend shifts.

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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About this Employer

Courtyard by Marriott Dalton

785 College Drive
Dalton, GA 30720

(706) 275-7215

93 Room Hotel

www.marriott.com

Our Hotel

The Courtyard Dalton is the #1 choice among hotels in Dalton, GA for value and convenience. We are located in the foothills of the Northwest Georgia Mountains and within minutes of Carpet Manufactures and the Northwest Georgia Trade and Convention Center. We are also within walking distance to Dalton State College, home of the Roadrunners and a few restaurants. Courtyard Dalton is perfect for both the business and leisure traveler, as we are in an area that is rich in Civil War history. We treat each guest with fine Southern Hospitality, and have plenty of room for groups and families in our guest rooms and suites. Start each morning with a reasonably priced, hot and healthy breakfast at The Bistro. You will find ample amenities to enjoy at your leisure: a fitness center, refreshing indoor pool, 24-hour Market and our attractive Terrace area that has gas fire pit with comfortable lounging.