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Director of Sales

Posted December 19, 2021

Homewood Suites by Hilton St. Louis Riverport- Airport West
Maryland Heights, MO
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About This Job

JOB DUTIES AND RESPONSIBILITIES

  • Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
  • Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates
  • Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations
  • Develop a complete knowledge and ensure adherence to company sales policies and SOPs
  • Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
  • Provide guidance for RFP Season Annually to National Sales with the help from GM and/or Regional DOS & National Sales
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the team
  • Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events
  • Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
  • Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand
  • Participates in forecasting for revenue and expenses
  • Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
  • Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM
  • Recommend and implement new sales programs at the hotel and accurately track ROI
  • Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend
  • Prepares annual marketing/business and budget plans
  • Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly
  • Abides by Prime Time Selling hours
  • Perform any other job-related duties as assigned

EDUCATION AND EXPERIENCE

  • Minimum of Bachelor's Degree in Hotel Administration, Business, or Marketing
  • Minimum of 5 years in progressive hotel sales with leadership responsibilities

KNOWLEDGE, SKILLS AND ABILITIES

  • Strong analytical skills relative to impact on hotel revenues
  • Ability to communicate effectively verbally and in writing
  • Strong interpersonal skills
  • Strong understanding of revenue management principles
  • Proficient in Microsoft Office Products, focus on Excel, Word and Outlook
  • Ability to travel as needed
  • Must have flexible work hours that may include evenings, weekends, and holidays

Compensation Details

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About this Employer

Homewood Suites by Hilton St. Louis Riverport- Airport West

13639 Riverport Drive
Maryland Heights, MO 63043

(314) 739-3900

104 Room Extended Stay

homewoodsuites3.hilton.com

At A Glance

Stay at the Homewood Suites by Hilton St. Louis Riverport-Airport West hotel, located five miles west of Lambert-St Louis International Airport. Choose a spacious studio, one- or two-bedroom suite, and enjoy the comforts of home in our newly renovated property (April 2016). Each suite features a fully equipped private kitchen with a full-sized refrigerator, two-burner stove, and dishwasher.

Stay connected with complimentary internet access. Both the bedroom and living room feature a TV with on-demand movies and a range of channels. The complimentary grocery service will keep your fridge stocked during your stay, and our complimentary airport shuttle service, running daily from 5:00am until 1:00am, takes you to our Maryland Heights, MO, hotel. Start your day with a complimentary hot full breakfast served daily, and enjoy complimentary evening dinner and drinks* Monday through Thursday. Exercise in the fitness room, play basketball on the hotel court, or swim in the indoor heated pool.