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Housekeeper / Suitekeeper

Posted November 23, 2021

Embassy Suites by Hilton Fort Myers Estero
Estero, FL
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About This Job

Description

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?


As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
  • Change and replenish bed linens, towels and guest amenities, as needed
  • Perform deep cleaning tasks, as needed
  • Stock, maintain and transport housekeeping supply cart on a daily basis
  • Dispose of trash and recyclables
  • Respond to special guest requests in a timely, friendly and efficient manner
  • Perform guest turn down service, as needed

Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

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About this Employer

Embassy Suites by Hilton Fort Myers Estero

10450 Corkscrew Commons Drive
Estero, FL 33928-9423

(239) 949-4222

150 Room All Suite

embassysuites3.hilton.com

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At A Glance

Two-room suites at the Embassy Suites by Hilton Fort Myers Estero hotel offer more than a comfortable bed for your Florida escape. Stay here and enjoy complimentary amenities including WiFi in your room, made-to-order breakfast and an evening reception daily. Unwind with soft drinks, beer, wine and single-liquor mixed cocktails and light snacks. Room service is also available or you can dine in our casual restaurant, Eagle’s Nest Café.

Our hotel is close to shops, world-class golf and beaches. Ask the Guest Service Team about nearby family-friendly attractions, and ride our complimentary shuttle to the Southwest Florida International Airport or locations within a five-mile radius.

Business travelers appreciate our complimentary BusinessLink™ business center and remote printing service. Each suite features an ergonomic office chair and a well-lit work table. Our meeting spaces include a boardroom for 25 people, a ballroom for 300 people and a covered patio for 200 people. This outdoor space overlooks the pool and Estero Bay Preserve.