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Executive Housekeeping

Posted September 29, 2021

Courtyard by Marriott Wayne Fairfield
Wayne, NJ
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About This Job

We are seeking an Executive Housekeeper.

The Executive Housekeeper is responsible for the management of the housekeeping and laundry departments. This includes management of the housekeeping and laundry staff and ensuring that the hotel facilities, guest rooms and public areas, meet all standards related to comfort and aesthetics.

Duties include the coordinating & supervising of the housekeeping and laundry staff of 10+ employees, ensuring that the guest rooms, hotel facilities, and public areas meet all standards related to comfort and aesthetics, scheduling, inspections, inventory control, and revenue forecasting, working closely with other departments and ensuring and adhering to OSHA and ADA policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Plans and organizes the cleaning of all guests' rooms and public areas.
  • Provides daily cleaning assignments to room attendants.
  • Addresses associate issues in conjunction with the Executive Housekeeper.
  • Manages staffing fluctuations.
  • Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures.
  • Inspects cleanliness of all hotel rooms and public areas.
  • Provides current and prospective associates with information about company policies and job duties.
  • Performs difficult staffing duties, including dealing with understaffing, resolving disputes, and assistance in administering disciplinary procedures.
  • Effectively communicates with the front desk to update the room status and any delays when necessary.
  • Provides support to Executive Housekeeper in the delivery of incentives and programs that promote positive associate relations.
  • Provides support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand benchmarks.
  • Performs any other duties as requested by supervisor
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About this Employer

Courtyard by Marriott Wayne Fairfield

263 US-46 West
Wayne, NJ 07470

(973) 646-3377

122 Room Hotel

www.marriott.com

Our Hotel

A blend of comfort and convenience can be found at the brand-new Courtyard Wayne Fairfield. With a unique location in Northern New Jersey, our hotel provides easy access to a series of businesses and destinations including Willowbrook Mall, William Paterson University and Montclair State University. Our hotel is also just a short drive from the shows, historic buildings and various museums of New York City. After an eventful day, retire to our newly designed rooms and suites, where stylish décor and plush furnishings await your arrival. Our cozy beds with fluffy pillows and custom duvets inspire a good night's sleep. Accommodations are also equipped to meet your high-tech lifestyle and include complimentary Wi-Fi, plug-in panels and wall-mounted, flat-panel TVs. Satisfy morning and evening cravings at our on-site restaurant, The Bistro. Our eatery also serves cocktails and Starbucks® coffee. Whether in town for business or leisure, Courtyard Wayne Fairfield offers a new way to make travel easier.