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Restaurant General Manager, Akira Back - The Ray Hotel

Posted November 28, 2021

The Ray Hotel Delray Beach, Curio Collection by Hilton
Delray Beach, FL
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About This Job

Description

Our beautiful brand new 141-room Curio Collection property, THE RAY HOTEL is looking for a dynamic General Manager to oversee Akira Back. As one of our newest hotels, this role offers an incredible opportunity to work for one of the largest hospitality companies in the world and an iconic brand that has been honored as recipient of numerous awards for being Fortune's #1 Best Place to Work and #2 World's Best Places to Work!

Akira Back is the namesake restaurant serving modern Japanese cuisine which embodies the modern dining experience with world-class food, service and ambiance. The restaurants are a melting pot of culture with a focus on Chef Akira’s life experiences from traveling the world as a professional snowboarder and Chef.The restaurant represents the rootpassion is to provide a food verage e

A Restaurant General Manager is responsible for directing and administering the activities and services of a designated restaurant(s) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.



What will I be doing?

As a Restaurant General Manager, you would be responsible for directing and administering the activities and services of a designated restaurant(s) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


  • Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward

  • Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy

  • Maximize efficiency technology system(s) (i.e. Open Table)

  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

  • Ensure compliance with health, safety, sanitation and alcohol awareness standards

  • Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide

  • Recruit, interview and train team members

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:


  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


EOE/AA/Disabled/Veterans

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About this Employer

The Ray Hotel Delray Beach, Curio Collection by Hilton

233 NE 2nd Ave
Delray Beach, FL 33483

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Luxe style in Downtown Delray Beach

Set in the Pineapple Grove Arts District, we’re less than a mile from the beach and I-95. Our rooftop is the place to meet and mingle, with cabanas, an iconic restaurant and bar, and lounge areas. Four dining venues - from neighborhood coffee to fine dining, guest rooms with balconies, and a modern fitness center complete the experience.