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Slot Bench Technician

401k, CRT Monthly Bonus, PTO

Posted December 29, 2021

French Lick Resort
French Lick, IN
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Come join our Slot department

About This Job

BASIC FUNCTION: The main responsibility of the Slot Bench Technician is to maintain, service, and repair slot machine component parts and various other pieces of equipment and machinery, assist in installing servicing, adjusting and repairing of slot machines. All functions will be performed within the guidelines of Casino policies and procedures, Internal Control Standards and objectives, and in accordance with the company’s Vision, Mission, and Values.


QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

Must have High School Diploma or High School Equivalency Diploma (HSED).

Must be able to obtain and maintain a valid gaming license

Must be at least 21 years of age.

Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues

Must work nights, weekends and holidays as required

Must be self-motivated and be able to work under minimal supervision.

Employment is contingent upon a favorable outcome of a background investigation and drug screening

Ability to understand and interpret written procedures.  This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers

Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner

Possess the ability to organize and prioritize work in a stressful environment.

Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment

Four (4) or more years of recent and related experience installing, servicing, adjusting and repairing slot and other coin operated machines preferably in a gaming environment

Experience as a slot technician preferred

Must have demonstrated experience providing training, technical direction and guidance to co-workers

ESSENTIAL FUNCTIONS: 

Complete required maintenance/repair services on slot machine component parts through to the board level repair including soldering and the ability to fully comprehend schematics, to include, but not limited to: removing and replacing surface mount components., LCD monitors electronic boards, bill validators, ticket printers, power supplies and other peripheral devices. 

Inspecting and testing assigned equipment, noting all defective parts and making recommendations for correction.

Maintains a high standard of guest service within the Casino and actively promotes positive customer and associate relations by actively walking the Casino floor and ensuring that excellent customer service is continually provided.

Observes activities in the Slot machine department areas watching for irregularities.  Ensures Slot Machines are functioning properly and the machines are being played legitimately.

Utilizes effective communication tools to ensure that consistent, accurate and timely information is provided through all shifts.

Must be able to work well with Co-workers/Supervisor/Managers.

Leads staff in safeguarding of slot machines:  maintains slot repair parts cart and inventories; Inventory Replacement Log; and maintains secure key controls and ensures that machines are in a secure and locked state.

Provides technical direction to associates with regard to troubleshooting of equipment.

Conducts daily inspections of machines and equipment.

Leads and coordinates the movement and conversions of slot machines as required

Takes appropriate action based on observations, as directed or established by casino policy, procedures or gaming rules and regulations and informs manager of any concerns.

Trains associates to adjust and align machines, to repair problems on the spot, or remove and replace suspect bad components for later repair in the shop.

Must be able to install, repair and maintain casino Player Tracking System.

Shall cooperate with any member of the Indiana Gaming Commission to ensure compliance with all rules and regulations of the Casino.

Assists with slot tournaments, marketing and player events and other promotions as necessary.

Assists with slot moves, including occasionally moving slot machines and helping disconnect power and data, as well as other slot projects as needed.

Performs other duties as reasonably requested by Management.

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About this Employer

French Lick Resort

8670 W. State Road 56
French Lick, IN 47432-9389

Telephone (812) 936-9300
Reservations (888) 936-9360

757 Room Resort

www.frenchlick.com

About Us

By the mid-1990s, French Lick Spring Hotel, although still in operation, was a mere shell of its former glory and the abandoned West Baden Springs Hotel was literally crumbling to the ground. As with any great comeback story, it all started with people who refused to give up – local volunteers and the folks at Indiana Landmarks. Seeing West Baden Springs Hotel in a state of ruin devastated the group, whose mission is saving such cherished properties. Soon the Cook family, devoted preservationists who themselves led the restoration of many Indiana buildings, joined the cause and committed more than $600 million dollars to not only save West Baden Springs Hotel but also French Lick Springs Hotel. The Cooks wanted their preservation work to result in living, breathing historic places that would be around for centuries to come. Today, 1.1 million guests visit French Lick Resort annually to experience this “save of the century.”

Why a career with French Lick Resort

Whether you’re just beginning your career journey or looking for a new professional challenge, French Lick Resort has a career path for you. Our resort includes three hotels (including two AAA Four-Diamond historic hotels), two nationally-acclaimed golf courses, a casino, two world-class spas, over a dozen food and beverage venues, meeting and event facilities, retail shops, horse stables, sporting clays range, bowling alley and more. With so many amenities, we have a variety of full-time, variable (part-time) and seasonal opportunities for you to join our team.

Guests know us for our friendly staff who create memorable experiences. If you are interested in exploring career opportunities with us and want to join our team to accomplish our mission of Exceeding Guest Expectations, then browse our current career opportunities.