Search 27,730 current hospitality jobs

Loss Prevention Officer

Posted October 31, 2021

The Ritz-Carlton Coconut Grove, Miami
Miami, FL
Save this job

About This Job

Job Summary

Welcome To Our Family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.    

The Impact You’ll Make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What You’ll Do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks You Deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What We’re Looking For

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re Welcomed Here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

MIRJ

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Save this job

About this Employer

The Ritz-Carlton Coconut Grove, Miami

3300 Southwest Twenty-seventh Avenue
Miami, FL 33133

(305) 644-4680

115 Room Hotel

www.ritzcarlton.com

Follow us:

Our Hotel

With its charming, intimate setting, and soothing ambience, The Ritz-Carlton Coconut Grove, Miami hotel is an urban retreat in the heart of one of the city’s most vibrant neighborhoods, known for its shopping, dining, sailing, proximity to family attractions and a myriad of festivals and events, many of which are included here on "Calendar of Events." With soaring ceilings, mosaic columns, grand fireplaces and picturesque views, our Miami hotel near downtown is a relaxing retreat for your business or leisure travels.Savor cuisine from Bizcaya restaurant, renowned for its internationally-influenced fare, enjoy live music every Thursday and an after-work cocktail at Lazuli Lounge, the area’s only upscale live music venue, or be pampered in the city’s finest Boutique Spa. Beautiful luxury hotel rooms offer views of lush surroundings from private balconies and are the perfect point from which to view the excitement of Miami and Biscayne Bay. Environmentally conscious guests will enjoy this "Green" hotel’s initiatives to nurture and preserve the earth. The Ritz-Carlton Coconut Grove, Miami is a Tier 3 property in The Ritz-Carlton Rewards.