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Senior Sales Manager

Posted October 31, 2021

The Phoenician, Scottsdale
Scottsdale, AZ
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About This Job

Job Summary

Responsible for proactively soliciting business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Turns business over properly and in a timely fashion for proper service delivery in accordance with brand standards. Creates opportunities to grow the account base through customer interactions.

Candidate Profile

Education And Experience

Required

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years’ experience in the sales and marketing or related professional area.

OR

  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area.

Core Work Activities

Understanding Market Opportunities And Driving Revenue
  • Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
  • Partners with counterpart to effectively manage the business opportunity.
  • Responds to and manages larger and more complex incoming opportunities for the property.
  • Identifies, qualifies and solicits new business to achieve personal and property revenue goals.
  • Focuses efforts on accounts with significant potential sales revenue.
  • Develops effective sales plans and actions.
  • Works with partners to develop creative ideas and proposals for events.
  • Maximizes revenue by upselling packages.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities based on market conditions and individual property needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Handles complex business with significant revenue potential as well as significant customer expectations.

Building Successful Relationships

  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Provides excellent customer sales service in order to grow share of the account.
  • Manages and develops relationships with key internal and external stakeholders.

Additional Responsibilities

  • Utilizes intranet for resources, templates, and information.
  • Participates in site visits.
  • Develops and facilitate execution of contracts as required.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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About this Employer

The Phoenician, Scottsdale

6000 East Camelback Road
Scottsdale, AZ 85251

(480) 941-8200

643 Room Hotel

careers.marriott.com

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The Phoenician: A Historical Perspective

In 1985, Charles Keating had a vision to build a multi-million dollar, Five Diamond resort that would display the elegance and sophistication of Europe, standing out as a sparkling gem in the Sonoran Desert. Keating purchased the land at the base of Camelback Mountain, as it was the most recognizable location in the Valley, providing dramatic views of the city skyline. To build his special palace, no expense was spared and no detail was overlooked.

It was not Keating’s intent to make The Phoenician indigenous to its environment. Instead, his goal was to create a luxury property, incorporating only the finest materials to make The Phoenician a true work of art. For example, white marble was imported from Carrera, Italy, for the lobby; the ceiling was etched in 24-karat gold, and 11 rare Steinway pianos, which grace the hallways, the presidential suites and The Thirsty Camel Lounge, were purchased. In addition, workers from the Island Kingdom of Tonga were hired to create the lush tropical landscape that complements the resort’s Sonoran backdrop.

Regardless of Keating’s original intent to be anything but “indigenous,” The Phoenician naturally is, due to its landmark 250-acre location, name and mythical bird logo that mirrors the city of Phoenix. For their authentic desert surroundings and lush scenery, both Jokake Inn and The Phoenician have hosted numerous film and television productions. Perhaps one of the best known is the movie “Raising Arizona,” starring Nicholas Cage, which featured Jokake Inn. The Phoenician has also been the subject of such programs as “Lifestyles of the Rich & Famous” and “Luxury Getaways” on the Travel Channel.

The Oasis Pool Complex was thoughtfully designed with various tiers for individual enjoyment, and includes relaxing “piano pools,” children’s pools (with 165-foot water slide) and the famed “Mother-of-Pearl” serenity pool. The genuine Mother-of-Pearl tiles, imported from Italy at a cost of more than $1 million, were painstakingly placed to create a glistening, iridescent sanctuary – much like the inside of a sea shell. Dark blue tiles on the rim are hand-colored and specifically designed for the area. To date, The Mother-of-Pearl pool at The Phoenician is the most expensive pool in the state of Arizona.

In October 1996, the golf course was expanded from 18 to 27 holes. In addition, The Canyon Suites building was completed. The facility sits on the northwest side of the resort property, which was previously home to the Elizabeth Arden Maine Chance Day Spa.

In Spring 2007 following a $5.5 million renovation, The Canyon Suites debuted as Arizona’s only boutique resort within a resort. The 60-room hotel offers a variety of exclusive services, including a private edgeless pool and a chauffeur-driven Infiniti.