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Room Attendant / Accommodation Attendant

Posted November 9, 2021

Waldorf Astoria Amsterdam
Amsterdam, Netherlands
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About This Job

Description

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.



What will I be doing?

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
  • Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
  • Be environmentally aware
  • Dispose of waste accordingly
  • Manage guest requests in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Carry out lost property procedures
  • Assist other departments wherever necessary and maintain good working relationships

Requirements

What are we looking for?

A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Ability to work on their own or in teams
  • Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Hotel experience
  • Experience in a similar position


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!








EOE/AA/Disabled/Veterans

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About this Employer

Waldorf Astoria Amsterdam

Herengracht 542-556
Amsterdam, 1017 CG
Netherlands

31-20-7184600

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Welcome to Waldorf Astoria Amsterdam, bringing the legendary Waldorf service to one of the most iconic historic locations of Amsterdam. Experience timeless elegance and warm hospitality on the grand 17th century canal palaces of the Herengracht. Enjoy a wealth of world-class amenities and personalized service in the heart of Amsterdam.

The setting of this storied destination is matched by its unparalleled facilities including stylish fine dining options in partnership with the 3-star Michelin restaurant De Librije, Enjoy our gastonomic restaurant Librije's Zusje Amsterdam, one of our exclusive conference and event venues such as our Hooft Ballroom facing the canals and our historic Maurer Room. Relax after a day of pampering in our luxurious Guerlain spa.

Create memorable moments at this unforgettable destination.