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Front Desk Supervisor (Overnight) - ($600 Signing Bonus!)

$600 Signing Bonus!

Posted November 15, 2021

Hyatt Centric Park City
Park City, UT
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About This Job

Description

Hyatt Centric Park City is looking for a full-time Front Office Supervisor to support our hotel during the overnight hours. We are seeking a candidate who is empathetic, thoughtful and who has enthusiasm for caring for people so they can be their best. Sound like a good fit for you? Apply today for immediate consideration! 

Basic job responsibilites may include: 

  • Handle guest check ins/check outs in accordance with hotel credit/cash handling policies.
  • Follow the hotel’s rate structures, discounts and sell/upsell strategies.
  • Coordinate all guest requests, inform guests of hotel services, features and room amenities
  • Prepare, set up, stock, take down, clean and provide quality beverages and food products, adhering to all recipe and presentation standards.
  • Handle guest problems with courtesy, empathy, sincerity and care, both verbally and through written communication.
  • Create and cancel guest reservations through Reserve according to hotel policy
  • Create conversations and share a moment by making a real connection with the guests.
  • Prepare incoming guest reservations according to guests preferences
  • Perform other tasks as assigned by management.
  • Assist guest with any luggage or package handling or delivery.
  • Answer incoming hotel calls and monitor all telecommunication systems.
  • Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
  • Monitor CCTV and communicate any security concerns.
  • Use of various hotel specific technology such as Zingle, Opera, Reserve, Hotsos, Colleague Advantage, Infrasys etc.

*This position is eligible for a $600 signing bonus! You will receive $300 upon successful completion of 60 days, and the remaining $300 on your 90th day of employment. 

Hyatt has a very competitive benefit package for colleagues, which may include:

  • Complimentary or Discounted hotel room nights
  • Unlimited colleague and friends & family discounted room rates
  • Bereavement and jury duty pay
  • Vacation, sick, new child leave
  • Medical, dental and vision Insurance, discounted prescriptions
  • 401(k) w/ match
  • Direct deposit
  • Complimentary colleague meals
  • Complimentary parking
  • Discounted ski pass (reimbursement to take place at conclusion of season)
  • Opportunity for growth and advancement!

Global Care and Cleanliness Commitment/ COVID-19 safety procedures:

At Hyatt, our colleagues and guest safety and wellbeing is our priority. In order to protect our colleagues and guests, we have implemented safety procedures for each department.  

  • Personal protective equipment provided or required
  • Plastic shield at work stations as applicable
  • Daily Wellness Checks
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

 

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

 


Qualifications

-Ability to stand for long periods
-Excellent verbal and written communication skills
-Previous supervisory and/or hotel experience preferred, but not required
-Overnight availability

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About this Employer

Hyatt Centric Park City

3551 North Escala Court
Park City, UT 84098

(435) 940-1234

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About Us

At the base of Canyons Village in Park City, Utah, amid 7,300 acres of skiable terrain, stands the Hyatt Centric Park City. An AAA Four Diamond, ski-in/ski-out luxury resort, this beautiful alpine retreat is long loved by skiers, snowboarders and outdoor enthusiasts alike.

The airport is an easy drive from the property. Take a morning flight from either coast to Salt Lake City and hit the ski slopes and hiking trails by the afternoon. Park City is known to have fewer crowds than other skiing destinations, as well as a rustic mountain town charm. Located just a few minutes from plenty of great shopping, fine dining, and charming art galleries, it’s really the ideal setting for a perfect mountain getaway.