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Officer - Loss Prevention

Posted November 9, 2021

Courtyard by Marriott Queretaro
Queretaro, Mexico
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About This Job

Welcome To Our Family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.    

The Impact You’ll Make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What You’ll Do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks You Deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What We’re Looking For

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re Welcomed Here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Courtyard by Marriott Queretaro

Av. 5 de Febrero No. 1351
Queretaro
Queretaro, 76120
Mexico

+52-442-483-0800

156 Room Hotel

www.marriott.com

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Our Hotel

Comfort and convenience come to life at Courtyard Querétaro. Providing easy access to popular destinations including the Antea Lifestyle Center Querétaro and Empresalia, our hotel is perfect for long business trips or fun-filled weekend getaways. Before exploring the local area, head to our contemporary accommodations and get a good night's sleep inspired by our luxury bedding, or take care of your work obligations using our free Wi-Fi and ergonomic workstations. When you get hungry, visit our on-site restaurant, Centro, for international fare, freshly brewed coffee and evening cocktails. Once you're fueled up, work on your strength and conditioning goals at our fitness center with cardio equipment and free weights. Hosting a social or business gathering soon? Reserve one of our six meeting rooms for plenty of event space, AV equipment and superb on-site catering. Whether you're conducting business or simply discovering the local attractions nearby, make your stay a successful one at Courtyard Querétaro.