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Front Desk Agent Part-time

Posted October 10, 2021

Residence Inn by Marriott Sacramento Downtown at Capitol Park
Sacramento, CA
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About This Job

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Residence Inn by Marriott Sacramento Downtown at Capitol Park

1121 15th Street
Sacramento, CA 95814

(916) 443-0500

235 Room Extended Stay

www.marriott.com

Our Hotel

Conveniently located one block from the State Capitol and the Convention Center, our downtown location offers world-class restaurants, theaters, museums and events all within walking distance. This beautiful 15-story Sacramento hotel’s 235 spacious suites feature fully-equipped kitchens, living rooms with plenty of space for relaxing & entertaining and bedrooms with plush beds and cozy duvets. Our HoTeL Bar, located just off the lobby, offers lunch and dinner menus as well as in-room dining. At our Sacramento, CA hotel we also offer complimentary grocery shopping & on-site laundry facilities. Don't forget to join us for our complimentary hot breakfast buffet each morning. Relax by our pool or soak in the spa to melt tensions away.