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Public Area Attendant

Posted December 27, 2021

Embassy Suites by Hilton Phoenix Biltmore
Phoenix, AZ
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About This Job

Description

A Public Area Attendant is responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?

As a Public Area Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet/meeting/conference rooms
  • Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
  • Greet guests in a friendly manner
  • Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
  • Assist in delivering guest requests and in cleaning guest rooms, as needed

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!






EOE/AA/Disabled/Veterans

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About this Employer

Embassy Suites by Hilton Phoenix Biltmore

2630 East Camelback Road
Phoenix, AZ 85016

(602) 955-3992

232 Room All Suite

embassysuites3.hilton.com

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At A Glance

Stay at the Embassy Suites Phoenix - Biltmore hotel. Our all-suite hotel is located in the business district of Phoenix. Savor a complimentary cooked-to-order breakfast each morning in the colorful atrium. Gather with colleagues and make new friends over drinks at the complimentary Evening Reception each night. Plus, at our Embassy Suites Phoenix - Biltmore hotel, you will enjoy our great amenities with no resort fees.

The Biltmore Fashion Park is steps from the hotel, offering a vibrant mix of shops and restaurants. Phoenix Sky Harbor Airport (PHX) is 15 minutes and Arizona State University is 20 minutes away.

Unwind after a busy day in the open-air atrium boasting tropical plants, waterfalls and exotic fish. Dine on American classics at Omaha Steak House, a popular Phoenix restaurant at the hotel. 

With more than 10,000 sq. ft. of function space, our Biltmore hotel is ideal for business meetings, social events or weddings. The hotel boasts a BusinessLink™ Business Center, fitness center and heated outdoor pool.